Job Description
WHO WE'RE LOOKING FOR
The Specialist II, Executive Communications reports directly to the Sr. Director, Chief of Staff. This position is responsible for complex communications in support of the CapMetro President & CEO in their internal and external communications. The Specialist II, Executive Communications works closely alongside the Strategic Communications, Marketing, Community Engagement, and Government Affairs Teams to ensure executive communications are in line with agency initiatives and priorities and will work with other departments to ensure content is accurate and timely. This position will develop a variety of materials and activities including social media posts, presentations, talking points, and internal and external messaging and engagement opportunities, and will use these materials to contribute to success in a fast-paced, deadline-oriented team environment.
Responsibilities
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

• Assist with the implementation of an integrated executive communications strategy, with a particular focus on executive communications.
• Write, edit, and distribute timely, proactive speeches, talking points, presentations, social media content, and internal and external communications and related materials.
• Serve as lead on certain executive communications needs, including attending events with the President & CEO and developing (writing, reviewing, and finalizing) communications materials.
• Assist in the development, coordination, and staffing of special events such as news conferences, grand openings, and new service launches, as assigned to ensure the President & CEO is well equipped for each event.
• Assist in the development of community and employee engagement activations and events.
• Contribute community and political perspective towards the development of communications strategy.
• Draft responses to questions, concerns and complaints from customers, stakeholders for distribution from the President & CEO, Deputy CEO, and Chief of Staff.
• Collaborate communications with internal project and initiative owners, especially CapMetro Government Affairs, Communications, Marketing, Planning, Operations, and Capital Projects Teams.
• Provide general communications and social media support outside of regular business hours on a limited basis.
• Track and maintain archives of key messages and materials related to public outreach and education.
• Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
• Perform other duties as required and/or assigned.

Qualifications
WHAT YOU BRING

• Bachelor's degree in Journalism, Communications, Public Relations, Public Affairs or related field. Additional experience may be substituted on a year-for-year basis for up to four (4) years.
• Four (4) years of experience in similar roles or responding to media requests, producing news releases, developing briefing materials and speeches, and implementing public relations and internal communications strategies.
• Proven writing and editing experience covering a range of writing styles, including Associated Press Style (AP), features, presentations, and online communications. Writing samples will be required if selected for an interview.

Knowledge, Skills, and Abilities:

• Working knowledge of public relations principles, practices, and research and planning techniques.
• Exhibit understanding of social media, including strategy and expertise with various platforms and technology.
• Knowledge of local media elected officials, governmental and community issues/perspectives preferred.
• Advanced skill in copy writing and editing for speeches, social media, presentations, collateral, and other materials.
• Advanced skill in verbal communications such as making public presentations or speaking to the media.
• Ability to research and quickly synthesize information, present it creatively, and in a variety of formats and mediums to target audiences.
• Ability to work quickly under deadline pressure.
• Ability to work after hours on a limited basis.
• Ability to work independently and establish and maintain effective relationships with the public, community partners, and CapMetro management and staff.
• Technical proficiency with computer hardware and software, including Microsoft Word Suite and Microsoft PowerPoint.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.
Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment.
Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.
Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.
Mobility Status:
As a Mobile position, the the team member is expected to work in the office as needed. There will be access to touchdown/collaboration spaces when on site. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. CapMetro reserves the right to modify work status based on business needs.
SALARY COMMENSURATE WITH EXPERIENCE
About Us
CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.

We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.
About the Team
At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation . These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they're going!
WHAT'S IN IT FOR YOU

• Work with a diverse, collaborative, and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
• Utilize our free and reduced-fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
• If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Childcare and Learning Center.

...and much more!
WHAT YOU SHOULD KNOW
CapMetro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal-opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organizational needs at the time.