Greetings!!!

Hope you doing well.

Infosys– Engineering Services – Customer Support Professional

In the role of Customer Support Professional, your responsibilities include

 Interfaces with customers to provide accurate and timely responses to quote inquiries

 Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, company and customer ethics regulations and guidelines.

 Provides support to senior management.

 Acts as liaison between customers and company executive management.

 Coordinates with internal stakeholders and acts as a project manager to respond to customer requests.

Location for this position is Wichita, Kansas U.S Citizens or GC holder are encouraged to apply. Infosys is unable to sponsor currently.

Qualifications Basic  Bachelor’s degree

 At least 3 years of experience in Supply chain experience, coordinating and expediting delivery schedules

 SAP experience is preferred

 Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint) is preferred  Supply chain experience, coordinating and expediting delivery schedules Preferred

 Knowledge of Aerospace industry and standards

 Proven customer support experience or experience as a client service representative

 Customer orientation and ability to adapt/respond to different type of characters

 Excellent communication and presentation skills

 Ability to analyze, organize, and analyze data

 Detail and process oriented

 Previous customer service experience preferred

 Proficient Typing/ 10 Key

 Strong oral and written communication skills

Regards

Charan Pothanaboina

Job Type: Contract

Pay: $25.00 - $30.52 per hour

Shift:

• 8 hour shift

Ability to Commute:

• Wichita, KS 67202 (Preferred)

Ability to Relocate:

• Wichita, KS 67202: Relocate before starting work (Required)

Work Location: Hybrid remote in Wichita, KS 67202