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2 Referral Coordinator (44789) Jobs in Spokane, WA

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Cardiac Study Center, Inc., PS.
Spokane, WA | Other
$40k-49k (estimate)
2 Weeks Ago
Cardiac Study Center
Spokane, WA | Full Time
$41k-50k (estimate)
1 Month Ago
Referral Coordinator (44789)
$40k-49k (estimate)
Other | Ambulatory Healthcare Services 2 Weeks Ago
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Cardiac Study Center, Inc., PS. is Hiring a Referral Coordinator (44789) Near Spokane, WA

Essential Duties And Responsibilities
  • Schedule testing to be performed at PHI/CSC.
  • Schedule or reschedule appointments for patients as needed.
  • Attach all electronic Epic referrals to appointments at PHI/CSC.
  • Schedule all referrals that are sent to PHI/CSC.
  • Call on and schedule referrals from the referral queue.
  • Notify Patient Re if referral is needed for patient’s appointment due to insurance change, walk-in, etc.
  • Arrange for interpreting services as needed per protocol.
  • Back up appointment desk as needed or directed by Team Leader or Supervisor.
  • Travel to any of the various Cardiac Study Center locations (Auburn, Gig Harbor, Olympia, Puyallup, and Tacoma).
  • Work a minimum of 45 referrals daily, 50 mid and 55 stretch.
  • Back up our Quick Clinic/Staff Messages scheduler and performing their duties when out of the office.
  • Work in conjunction with the Referral Queue Scheduling Team, and Appointment Desk team. They will back both teams up if requested.
  • Perform other appointment desk duties as requested.
  • May be asked to come into the office on occasion to assist with appointment desk duties.
  • Other duties related to this position are as follows but not limited to: Project Access patient care coordinating, Firefighter/Police Officer TM scheduling, TG Internal Med TM scheduling, STEMI/NSTEMI scheduling, Valve Clinic, Western State Hospital.
  • Perform other duties as assigned by management.
Expectations
  • Arrive to work on time and ready to work at the start of the shift; does not abuse or take advantage of sick time or personal days; takes corrective action to prevent recurring absences.
  • Demonstrate willingness to assist co-workers whenever needed.
  • Maintain a good working rapport with all patient-care personnel and other departments requiring frequent interaction and coordination of efforts.
  • Adapt to altered working patterns whenever needed.
  • Communicate concerns and problems through proper written and verbal channels.
  • Demonstrate a consistently well-organized approach to all assignments and duties, as designated.
  • Observe the clinic dress code.
  • Greet patients in a courteous and respectful manner; respond to patients with empathy and positive interpersonal skills; and consistently handle all requests in a positive manner.
  • Deliver care that is safe in conjunction with the physician orders, and department standards at all times.
  • Maintain patient confidentiality.
Supervisory Responsibilities:This position does not have supervisory responsibilities.
Compensation And Benefits
  • Pay: $17.63 - $26.22 (DOE)
  • Benefits:
  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid time off
  • Relocation assistance
  • Retirement plan
  • Travel reimbursement
  • Vision insurance
VALUES BASED BEHAVIORS
  • Respect: Seek first to understand
  • Integrity: Do the right thing
  • Stewardship: Live lean
  • Excellence: Be your best/Act for safety’s sake
  • Collaboration: Team up
  • Kindness: Create warmth and comfort
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • High attention to detail
  • Ability to work in a fast-paced working environment
  • Excellent written and verbal communication skills
  • Travels/works from various clinic locations as needed
Education/Experience
  • High School Diploma or general education degree (GED); and six months related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of medical office procedures.
Certificates And Licenses
  • None
Computer Skills
  • To perform this job successfully, an individual should have knowledge of Word Processing, Spreadsheet and Email software.
  • Have the ability to operate basic office equipment such as telephones, computers, fax and copy machines.
Language Ability
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands and Work Environment:The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is typically performed in an office or home office environment with a quiet to moderate noise level.
While performing the duties of this job, the employee is regularly required to sit for long periods, stand; walk; use hands to finger, handle, or feel; and reach with hands and arms to type. The employee is regularly required to talk or hear on the telephone and in person with individuals and groups. The employee is rarely required to climb or balance, stoop, kneel, crouch, or crawl. The employee must rarely lift and/or move up to 20 pounds. Extensive keyboard typing is required.
Specific vision abilities required by this job include close vision to include extensive computer screen work and ability to adjust focus to produce or review reports.
This position occasionally requires travel to other clinics.

Job Summary

JOB TYPE

Other

INDUSTRY

Ambulatory Healthcare Services

SALARY

$40k-49k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

07/02/2024

WEBSITE

pulseheartinstitute.org

HEADQUARTERS

GIG HARBOR, WA

SIZE

50 - 100

FOUNDED

1967

CEO

MELVIN HENRY

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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Cardiac Study Center, Inc., PS.
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If you are interested in becoming a Referral Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Referral Coordinator for your reference.

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