Patient Scheduler – Specialty Cardiology

Cardiac Study Center/ Pulse Heart Institute, Tacoma, WA

Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse Heart Institute, and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients.

Pulse offers a variety of career opportunities throughout our clinic locations. If you’re interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Imaging)

Environment and Shift details:

This role is full-time, 40 hours/ week, Monday – Friday—closed weekends and holidays.

Location: 1901 South Cedar Street, Tacoma WA 98406

Patient Scheduler Required Qualifications:

• One year of experience with EMR system.
• Two years of clerical or scheduling experience is preferred but not required.
• Scheduling experience is preferred but not required.

Patient Scheduler Position Summary

This position focuses on efficiently scheduling and coordinating adult patients for Imaging outpatient services at Pulse Heart Institute. Key responsibilities include managing appointments across various departments, ensuring smooth patient flow, obtaining the necessary information for tests and procedures, coordinating referrals and insurance authorizations, and providing clerical support to ensure a seamless experience for patients and staff.
At Cardiac Study Center/ Pulse Heart Institute, the Scheduler plays a vital role in our cardiology team's success, focusing on the meticulous organization and coordination of heart failure outpatient services. This pivotal position ensures the seamless scheduling of patient appointments across various departments, enhancing the overall patient experience and operational efficiency. By managing insurance verifications, patient communications, and clerical support, the Scheduler is key to maintaining a smooth and effective patient care environment, contributing significantly to our commitment to high-quality cardiac care.

Patient Scheduler Responsibilities

• Schedule and coordinate patient appointments for heart failure services, ensuring smooth integration with various clinical departments.
• Facilitate patient communication for reminders and follow-ups, enhancing the patient experience and clinic efficiency.
• Oversee insurance verification and authorization to ensure compliance and patient readiness for services.
• Provide comprehensive clerical support, including documentation management and data entry, to support clinic operations.
• Contribute to clinic success by upholding core values, engaging in continuous learning, and adapting to evolving healthcare practices.

Cardiac Study Center/ Pulse Heart Institute – Your new work home

Joining our cardiology outpatient clinic means becoming part of a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions.

Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision we make. Our dedication to sustainable healthcare practices also reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve.

Pay and Benefit Expectations

Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $21.31 and the pay scale is $21.31 - $38.59 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education.

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