48 Patient Services Representative (FT) Jobs in Cleveland, OH
Care Alliance Health Center is Hiring a Patient Services Representative (FT) Near Cleveland, OH
- Make a positive first impression with patients.
- Communicate with patients in a courteous manner.
- Answer incoming calls, determine the nature of the call, refer the call to the appropriate person or take accurate messages with the date and time of the call.
- Calmly handle and/or properly direct patient questions and complaints.
- Provide basic information about Care Alliance services, location, and hours.
- Coordinate patient scheduling and flow throughout the day by providing accurate appointment management and updating records of scheduled patients.
- Schedule appointments in accordance with guidelines.
- Prepare forms/documents for the patient to complete prior to the scheduled visit.
- Adhere to the Same Day Walk-In Procedure.
- Verify and interview patients for necessary registration information to ensure it is correct and current.
- Assist patients in completing any forms.
- Inform patients of the company's payment policy; follow the payment policy by collecting payment from patients at the time of service.
- Follow and track appointments due to no-shows, cancellations, and late arrivals.
- Call all patients that no-shows for a visit and attempt to reschedule the appointment.
- Reconcile daily co-pays before leaving and complete the deposit slip.
- Prior to the time of appointment, contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely.
- Ensure HIPAA compliance by maintaining patient confidentiality and security of medical records.
- High school diploma/GED required, Associate degree or vocational program completion preferred.
- Minimum of 2 years providing patient services in a professional environment, experience working in a hospital, health center, or clinic. environment with direct patient contact Preferred.
- Experience working with people from various backgrounds.
- Experience using an EHR, Epic preferred.
- Excellent computer skills, Microsoft Office required.
- A survey, not a test. There is no passing or failing.
- There is no such thing as a perfect result.
- Click on the link below or cut and paste it into your browser to complete:
Job Summary
Full Time
Ancillary Healthcare
$36k-46k (estimate)
11/07/2023
07/18/2024
carealliance.org
CLEVELAND, OH
25 - 50
1985
Private
FRANCIS A AFRAM-GYENING
<$5M
Ancillary Healthcare
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The job skills required for Patient Services Representative (FT) include Scheduling, Confidentiality, Microsoft Office, EHR, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative (FT) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (FT), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (FT). You can explore the career advancement for a Patient Services Representative (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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