Overview

Care Managers provide care management services to support Care Design New York’s (“CDNY”) model of care as well as Office for People with Developmental Disabilities (“OPWDD”) and New York State Department of Health’s (“NYSDOH”) regulatory requirements. The Care Manager assists individuals with intellectual and or developmental disabilities through the person-centered planning process to identify an individual’s short- and long-term goals and, priorities through developing, implementing, and monitoring person-centered service plans (Life Plans) using individuals health risk assessments and other clinical, social, and functional information to meet individual’s needs and preferences. Also, responsible for serving as the lead of the individual’s Interdisciplinary Team (“IDT”).

At Care Design NY (CDNY) we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational purpose, vision, mission, and values as stated below:

Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.Vision – We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).Mission – Our mission is twofold: to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.Values -

• Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
• Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
• Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.

All full-time positions come with generous benefits including: health, vision and dental insurance, paid time off, $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! CDNY is also a qualifying employer under the Public Service Loan Forgiveness (PSLF) program.

Click here to view our current benefits summary.

The pay differential for Willowbrook Care Managers is an additional $.74 per hour for 9 or less cases, or an additional $1.48 per hour for 10 or more cases.

Responsibilities

• Responsible for all care management duties and providing comprehensive care coordination, including monitoring the Participant’s Life Plans according to everyone’s unique needs and circumstances.
• Responsible for scheduling, leading and actively collaborating with the Participant and IDT to conduct meetings and assessments ensuring the development of a comprehensive Life Plan that reflects the person’s needs and desired life goals.
• Utilizing planning tools such as I AM, Council of Quality and Leadership, Personal Outcome Measure, the Coordinated Assessment System, Developmental Disability Profile, the Level of Care, the Comprehensive Emergency Plan, Environmental Assessment, and Care Giver Adequacy Assessment.
• Implement, update, and monitor Life Plan(s) and facilitate individualized Life Plan reviews and approval processes at a minimum of every six months or when a trigger event occurs.
• Ensure integration of all needed and preferred supports and services (i.e., medical, behavioral, social, habilitation, dental, psychosocial, and community-based, and facility-based long-term supports and services, etc.).
• Communicate with IDT, physicians, and other providers at regular intervals to monitor and update Life Plan(s) and to advocate for participant needs and preferences.
• Provide education to participants, caregivers, circles of support, IDTs, and other stakeholders.
• Maintain participant Life Plan and health risk assessment information in a secure system and meet all confidentiality requirements.
• Conduct in-person visits per OPWDD requirements.
• Flexibility in work schedule is required, with some evening and, or weekend hours as needed.
• Promote CDNY’s mission and values.
• Utilize a person-centered approach supporting an individual’s preferences and desires to promote reaching their highest level of independence.
• Maintain ongoing contact with the critical people in a participant’s life, as appropriate.
• Ensure timely submission of all documentation (Life Plan, Progress notes, etc.) per regulated time frames.
• Assist Individuals in ensuring the maintenance of entitlements, including recertifications. Guardianship, informed decision making.
• Care Managers are expected to assist individuals with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid and Medicare coverage, and Food Stamps.
• Monitoring benefits for individuals whose representative payee is the agency operating their certified residence and assisting individuals with their benefits, when the individual does not have a representative payee or when the non-residential representative payee requests assistance.
• Assist individuals to resolve problems in living such as housing, utilities, the judicial system, and general safety.
• Responsible for advocating for and with an individual to ensure informed decision making, informed consent, and guardianship that is appropriately carried out.
• Meet all training requirements on time.
• Report abuse or neglect immediately when observed or reported.
• May be required to provide transportation for individuals based on their unique needs. (i.e., Doctor’s appointments, planning meetings, etc.)

Qualifications

• QIDP (Qualified Intellectual Developmental Professional)
  • MA/BA in the Human Services Field (sociology, special education, rehabilitation counseling, psychology, social work, other related fields may be considered) 
  • At least one year of experience working directly with people with intellectual and developmental disabilities) 
  • 1 year of additional relevant experience (This requirement is waived for applicants that have a QIDP qualifying master’s degree) 
• Strong communication skills, including verbal and written communication skills, along with strong interpersonal and organizational skills also required.
• Excellent organizational, interpersonal, and verbal and written communication skills required.
• Travel is primarily local during the business day. Reliable transportation is needed, and a valid driver's license may be required depending on location.

Care Design NY and Partnership Solutions provide equal employment opportunities to all. We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do. As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply.