CareerAddict is Hiring an End User Computing, Hands-On Manager Near Chicago, IL
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Manager, End User Computing. This company is looking for a hands-on manager with 7 years of experience working with Back End Microsoft exchange, O365, Intune, zoom, video conferencing, VOIP, and cloud based infrastructure. This manager will need to understand risk and controls of managing systems for email security, flow, design, and hygiene. They will work in a Windows 2012, 2016, and 2019 server environment. Responsibilities
Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions
Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services
Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security
Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements
Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements
Lead technology projects from initiation to completion ensuring timely delivery within budget and scope
Remove barriers and obstacles from end user technology to enable the business
Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency
Analyze impact from process changes to risks and controls within processes
Manage expectations and report project progress to stakeholders, team members, and management
Performance Management and development of the team members
Qualifications
Bachelor's degree in Computer Science, Information Technology or a related field.
Minimum 7 years of hands-on experience in managing Microsoft environments
Minimum 5 years of hands-on experience managing Active Directory & Azure
Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy
Minimum 3 years of hands-on experience with Microsoft O365 and Intune
Relevant Microsoft certifications such as MCSE, Azure Administrator, Microsoft 365 Certified
Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack
Experience working with hybrid cloud environments
Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention
Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019)