94 Lead customer service Jobs in Santa Ana, CA
Careerbuilder US is Hiring a Lead customer service Near Santa Ana, CA
We’re a trusted customer acquisition partner for top-flight technology companies nationwide, and we are seeking a talented Lead Customer Service Representative to join our growing team!
Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement.
Companies thrive due to our experience and skill, and we are equally dedicated to their customers as our own.
As a Lead Customer Service Representative, you will :
- Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
- Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
- Process upgrades, downgrades, and new product purchases, and facilitate delivery and installation efficiently and effectively.
- Maintain excellent time management, and professional customer service at all times, and be able to balance multiple projects and responsibilities.
- Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.
Last updated : 2024-06-23
Job Summary
Full Time
$62k-80k (estimate)
05/04/2024
09/21/2024
The job skills required for Lead customer service include Customer Service, Products and Services, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead customer service positions, which can be used as a reference in future career path planning. As a Lead customer service, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead customer service. You can explore the career advancement for a Lead customer service below and select your interested title to get hiring information.
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