CareLink is searching for a full-time (30-40 hours per week) Medical Scheduling and Billing Assistant. This position will be located primarily in our East Providence office with local travel to assist doctors providing mobile healthcare services approximately one-third of the time.

Primary Responsibilities:

• Answering and directing phone calls, faxes, emails, and other messages
• Greeting visitors and patients
• Creating, confirming, and rescheduling appointments to meet provider and patient needs while maximizing efficiency
• Maintaining the EMR filing system for all patient documents and reports
• Assist with processing patient billing including insurance verifications, pre-treatment authorizations, invoice creation, etc.
• Supports and assists Providers by preparing and transporting equipment, preparing treatment room and equipment, interviewing patients to confirm medical history and purpose of visit, assisting during patient care as needed and authorized, and assisting with documentation as requested
• Maintains medical supplies inventory and performs preventive maintenance on medical equipment
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic coding and procedure coding, and keeping patient information confidential.

Required Skills/Abilities

• 1 year of medical office experience
• Familiarity with electronic medical records systems, medical terminology, and medical coding
• Valid driver's license
• Extremely proficient with technology, seen as expert and ability to train others
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Knowledge of HIPAA rules and regulations pertaining to patient confidentiality and dissemination of information.

Qualifications – Preferred

• Certified Clinical Medical Assistant (CCMA), CNA, Dental Assistant, or Certified Medical Coder
• Experience with medical billing
• Experience managing multiple complex schedules
• Understanding of the business of a medical practice.