CareSTL Health seeks a full-time Referral Coordinator to perform administrative tasks, make recommendations to people in need of services, as well as relay important information to companies and organizations. Essential Functions: Coordinates internal and external referral authorizations and tracks specialty care referrals to show trends of patient compliance/noncompliance with providers' recommendations for specialty care to ensure timely access to care of our patients to outside facilities Provide support to hospitals, public and private insurers so that referral authorization can be obtained in a timely manner to ensure the best health outcome for our patients and their families Actively participates in the performance improvement committee and performs as a cohesive team member as well as communicates well with public and private insurers and hospitals Provides a monthly report on the status of all referrals on an ongoing basis and actively tracks patient's referral to outside agencies and maintain a referral log for tracking in EMR Coordinates multiple agency services for the benefit of the client while assisting patients in problem-solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services, or prescription assistance) Other Duties: Establishes linkages among service providers and possesses the ability to function independently Reinforces client responsibility for independent compliance with keeping appointments Evaluates client progress in accessing appropriate medical care and other needed services Maintains and updates technical knowledge and skills Qualifications: Education: High School Diploma or GED. Graduate of an accredited school of Medical Assistant (preferred). Experience: 1-2 years of experience in a community health center and/or medical office setting Other: Current CPR Certification (required). Valid registration as a Registered Medical Assistant in the State of Missouri (preferred). Must have reliable transportation. A Successful Candidate has: Knowledge of information and techniques for providing excellent patient care Knowledge of administrative and office procedures and systems such as electronic transmission via facsimile and/or internet Good computer skills including the use of office procedures and terminology Good self-motivational and organizational skills Ability to maintain confidentiality Ability to work all health center sites Understanding of the complexities of integrating services Knowledge of data management through the use of IT Additional Information: Clinic hours are Monday - Friday 8 a.m. to 5 p.m. 11 paid holidays per year. Full benefits package. Public Service Loan Forgiveness. *We believe that health care is right and not a privilege. At CARESTL HEALTH we are an equal opportunity employer healthcare center. All applicants will be considered for employment without attention to race, color, sex, national origin, religion, veteran, or disability status.*