47 Customer service supervisor Jobs in Lafayette, IN
Cargill is Hiring a Customer service supervisor Near Lafayette, IN
Job Purpose
and Impact
The Settlement Customer Service Supervisor will oversee a team that provides customer service and settlement activity relating to commodity purchases, promotions, and communications.
In this role, you will supervise the team that optimizes and completes commodity purchases including processing complex orders from customers and resolving order or payment issues.
Key Accountabilities
- Partner with team members to decide which tools or systems are appropriate to use for specific customer service and settlement environments.
- Use comprehensive knowledge of supply customer service and settlement practices and procedures to support and assist in developing tactical strategies for a small customer base.
- Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service and settlement practices and procedures for a small team.
- Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Minimum one year of directly related work experience.
Preferred Qualifications
- One year of supervisory experience
- Understanding of Lynx and JDE.
- Finance experience.
Position Information
Position is based in Lafayette, IN.
Equal Opportunity Employer, including Disability / Vet.
Last updated : 2024-05-31
Job Summary
Full Time
$60k-78k (estimate)
03/30/2023
08/27/2024
cargill.com
WICHITA, KS
>50,000
1865
$3B - $5B
Related Companies
The job skills required for Customer service supervisor include Customer Service, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service supervisor positions, which can be used as a reference in future career path planning. As a Customer service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service supervisor. You can explore the career advancement for a Customer service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
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Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
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Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
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Perform annual reviews, appraisals and performance management reviews for the customer service staff.
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Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
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The culture must be one of really honestly respecting and valuing staff and customers.
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Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
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Step 3: View the best colleges and universities for Customer Service Supervisor.
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