POSITION DESCRIPTION

The Clinical Services Director will oversee and optimize the telecare clinic and brick-and-mortar clinics, ensuring the highest quality of care possible for all patients served. They will report to the VP of Clinics and work across the Chicagoland area.

ESSENTIAL ATTRIBUTES

• Hold Illinois RN License and BLS Certification
• A committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord and is a participant in a local church.
• Maintains a consistent life-affirming philosophy and would never refer or advise a woman to have an abortion.
• Agrees with and is willing to uphold Caring Network’s Statements of Faith and Principle and Core Values, Humility, Mutual Respect, Sacrificial Love, Optimism, Excellence, Integrity, Mission Focus, & Perseverance.
• Enthusiastic about and committed to the mission and strategy of Caring Network Comfortable with participating in leading and initiating prayer with coworkers and patients. Able or willing to learn to share the Gospel, the good news of salvation whenever the occasion arises.

RESPONSIBILITIES

General

• Strategic planning and coordination of patient services in the telecare clinic as well as brick-and-mortar clinics
• Develop and implement plans for achieving forecasted goals and strategic initiatives.
• Enhance operating models and business processes to maximize operational effectiveness.
• Oversee department operations and performance monitoring.
• Develop and oversee training for new team members.
• Roll out new programs and services as directed by executive leadership.
• Communicate clearly with executive leadership.
• Actively demonstrate the organization’s core values, making management decisions consistent with those values and the mission.
• Adhere to all policies and procedures as applicable.
• Attend mandatory staff meetings.
• Perform additional duties as requested.

Personnel

• Provide leadership, supervision, and guidance to the Telecare Director and Nurse Managers in order to facilitate a team atmosphere, setting clear guidelines for staff interactions with fellow staff members and with patients.
• When needed, personnel issues will be addressed to promote a productive and supportive work environment.
• Act as liaison between executive leadership and clinical services department
• Along with executive leadership, interview and hire new staff.
• Oversee orientation and training of all clinical team members.
• Perform yearly reviews with direct reports, ensuring they are holding reviews for their staff.
• Equip team members to articulate the organization’s mission as well as identify and celebrate the organization’s core values whenever they are demonstrated.
• Lead team in engagement with personal and team performance metrics, seeking growth through continuous improvement, reassessment, and celebration of victories.
• Lead team in making prayer an important part of day-to-day operations.

REQUIREMENTS

Skills/Abilities:

• Strong analytical and problem-solving skills
• Leadership and team-building capabilities - able to inspire and keep effective relationships with employees and partners.
• Strong business acumen specific to the non-profit Industry
• Excellent interpersonal and communication skills
• Accomplish goals by relying on work experience and planned judgment
• Demonstrate progressive leadership and management skills

Education and Experience:

• Illinois RN License
• BLS Certification

Working Conditions:

Must have ability to:

• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of donors, clients, or employees of organization.

Physical:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand for an extended period of time; walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. An employee must work with a moderate noise level.

To learn more about Caring Network, please visit their website at www.caringnetwork.com.

After prayerfully reviewing this information, if you sense this position opportunity could be a good fit for you, we encourage you to apply.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person