149 Program Support Specialist Jobs in Austin, TX
Caritas of Austin is Hiring a Program Support Specialist Near Austin, TX
Program: Espero Rutland
Reports To: Espero Rutland Program Coordinator
FLSA Status: Non-Exempt/Full TimePosition SummaryCOVID-19 Vaccine Required but subject to recognized exemptionsThe Program Support Specialist coordinates with the multidisciplinary Espero Rutland supportive housing team and other Caritas of Austin departments to support individuals with severe and persistent mental health disorders, chronic health conditions, and/or substance use disorder and a history of chronic homelessness in obtaining and maintaining safe, stable, community-based housing. The position is responsible for organizing, coordinating, and monitoring administrative operations and duties under the direction of the Program Espero Coordinator. The Program Support Specialist works to coordinate communication with the team, other internal departments, external stakeholders, vendors, and clients. The position is key to ensuring administrative operations and procedures run smoothly and efficiently.
Essential Duties & Responsibilities (inclusive but not exhaustive):Program Administration
- Administer finance process and procurement procedures for program expenditures, including leasing/rental assistance (e.g., “rent roll,” utility payments, etc.).
- Produce and/or monitor all documentation is in compliance with internal policies and funder requirements.
- Liaise with program staff and finance department to ensure appropriate documentation and deadlines are met.
- Liaise with external vendors and stakeholders (e.g., property managers)
- Create, monitor, and manage tracking systems and/or spreadsheets (e.g., occupancy charges, rent roll, bus passes, leases)
- Assist with training for new staff and ongoing training for administrative processes.
- Assist program management with monitoring programmatic and financial documents for HUD and other funders’ compliance.
- Pulling reports in HMIS for tracking purposes and program evaluation.
- Assist with purchase orders and reconciliation.
- Take the lead on special administrative projects, as assigned.
- Engage in appropriate teamwork functions to provide a professional working environment and effective service delivery.
- Assist in data collection, analysis, and reporting.
- Work collaboratively with staff to create new and/or improve programmatic documents, templates, and forms.
- Assist management in revision of policy and procedures, as needed.
- Coordinate the creation and review of Standard Operating Procedure documents.
- Build and maintain working relationships with community agencies and other stakeholders.
- Assist in performance management processes, process improvements, and systems-change.
- Be present and active in internal and external activities, meetings, and events.
- Work with supervisor to create and implement a professional development plan.
- Participate and engage in supervision meetings.
- This position does not provide direct services to clients, however, may communicate with clients at times (e.g., special projects to collect documentation, client feedback surveys).
- Complies with all applicable training requirements.
- Complies with all company safety, personnel and operational policies and procedures.
- Complies with work schedule to ensure effective operations of Agency programs.
- Contributes positively as a member of a productive and cooperative team.
- Performs other duties as necessary to fulfill the Caritas of Austin Mission.
Preferred: Bachelors or other education related to non-profit management, program administration, social work, or other human services field.
ExperienceRequired: Minimum of 1 year of related professional experience required.
Preferred: Experience in non-profit or social service organization.
Proficiency in Microsoft office, especially Excel.
Required Knowledge, Skills, And Abilities
- Organizational skills and abilities to make contacts and establish relationships to obtain information necessary for the program to function.
- Adherence to the highest ethical standards, personally and professionally.
- Ability to work on-site and remotely with high productivity in both settings.
- Ability to set appropriate limits, work under deadlines, and multi-task.
- Ability to organize, prioritize, self-motivate, and deliver results.
- Excellent communication and listening skills.
- Willingness to receive feedback and suggestions from superiors and others, and to learn new skills to improve job performance.
- Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness.
- Valid Texas driver’s license and reliable transportation.
- Basic knowledge of the resources in the community available for the homeless population.
- Ability to form partnerships in the community and seek out community resources.
- Strong oral and written communications.
- Strong organizational, time management, and data management skills.
- Proven ability to work effectively both individually and as part of a team.
- Ability to provide positive customer service to difficult populations.
- Mission-driven attitude supplemented with integrity and passion.
- Base Salary Range: $35,644-$45,232.
- The salary offered will follow Caritas of Austin salary guidelines based on candidate's education and experience.
- Employer paid health, dental, vision, life, short term disability, and long-term disability insurance for employees.
- 14 Paid Holidays per year.
- 20 days of accrued PTO in year one with increases up to 31 days per year.
- Retirement plan with employer match.
- Discounted Rates on Gold’s Gym and Legal Shield memberships.
- Mileage Reimbursement.
- Monthly Phone Stipend.
- Monthly Paid Parking for employees who office from Downtown Location.
Job Summary
Full Time
Social & Legal Services
$47k-59k (estimate)
07/04/2024
07/19/2024
caritasofaustin.org
AUSTIN, TX
50 - 100
1964
BETH ATHERTON
$10M - $50M
Social & Legal Services
Related Companies
About Caritas of Austin
Caritas of Austin believes that when every person has a stable place to call home, they can realize their full potential and contribute to our community. We build wellbeing by making sure that people have a safe home, access to healthy groceries, jobs that provide a reliable living wage, and educational opportunities to learn life skills. All of us need a sturdy foundation and layers of support in our lives to thrive; thats what creates a strong community. Our innovative, personalized and proven approach to building wellbeing and ending homelessness creates a more vibrant Austin for everyone. ...OUR MISSION We prevent and end homelessness for people in Greater Austin. GET INVOLVED Volunteers are helping create a more vibrant Austin for all as they partner with staff members and clients to build wellbeing. Whether its serving a nutritious lunch, working with clients directly to achieve their life goals, or supporting staff members to make our programs even stronger, you are helping end homelessness together. Become a volunteer - work directly with clients, serve lunch in our Community Kitchen, or provide staff with administrative support: http://www.caritasofaustin.org/get-involved/volunteer Join our Community Advisory Board - we are always looking for diverse community professionals and leaders to promote awareness in the community, provide advisory support, and ensure long-term sustainability through resource development. Contact Amy Jackson, ajackson@caritasofaustin.org for more information. Join the Caritas team - View current job openings: https://www.caritasofaustin.org/who-we-are/careers/
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The job skills required for Program Support Specialist include Customer Service, Microsoft Office, Time Management, Organizational Skills, Organizing, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Program Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Program Support Specialist positions, which can be used as a reference in future career path planning. As a Program Support Specialist, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Support Specialist. You can explore the career advancement for a Program Support Specialist below and select your interested title to get hiring information.
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