Position Summary :

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and / or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Qualifications :

EDUCATIONAL REQUIREMENTS

H.S. Diploma / GED

CERTIFICATION & LICENSURE REQUIREMENTS

Certified Medical Assistant (CMA) National Health Career Association (NHA), National Association for Health Professionals (NAHP), American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), American Allied Health (AAH) or the American Registry of Medical Assistants (ARMA) upon hire or Registered Medical Assistant (RMA) American Medical Technologies (AMT) or the American Registry of Medical Assistants (ARMA).

In addition, this certification requires : Successful completion of a Registered / Certified Medical Assistant (RMA / CMA) program or equivalent. upon hire and

SKILLS AND KNOWLEDGE

Capacity to learn and retain information. Strong customer service skills. Compassion and caring in dealing with others and the ability to operate office equipment.

Team member oriented and proficiency in basic computer skills.

Essential Functions :

• Administrative tasks including, but not limited to patient check in or check out, scheduling appointments and coordination of referrals and testing.
• Provide assistance with prescription medication refills per department protocols. Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.
• Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider.
• Rooming patients, obtaining vitals for patient care during clinic days.
• Collecting pertinent information regarding the patients chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit.
• Telephone interactions as directed, completing necessary telephone communications with patients, families, pharmacies, and other health care facilities.

Gathering information and maintaining patient information via telephone per department specific processes and policies.

• Assists with suture removal.
• Escort patients as needed in the cancer center to other departments.

Last updated : 2024-06-21