Carlo Inc. is a prominent Property Management and Real Estate Development firm with an extensive portfolio of apartment communities in the San Fernando Valley. We are a growth-oriented company that fosters a supportive and collaborative work environment. Our team is dedicated to professional excellence, continuous learning, and individual achievement.
Position Overview:
We are seeking a dynamic and motivated Leasing Consultant to join our 86-unit apartment community located in the heart of Northridge. The ideal candidate will be friendly and energetic, with a strong emphasis on delivering exceptional customer service. This role is crucial in ensuring the smooth operation of our leasing activities and maintaining high levels of resident satisfaction.
Qualifications:

• Must be available to work on weekends
• Minimum of one year in Customer Service/Sales experience
• Excellent credit history is required
• Demonstrate strong oral and written communication skills
• Computer literate (Excel, Outlook, Word, Craigslist ads & Yardi is a plus)
• Must demonstrate a professional appearance and a great attitude
• Demonstrate good leadership skills
• Experience in serving notices, eviction process, rent collection (preferred but not required)
• Participate in training in order to comply with new or existing laws
• Knowledge of Fair Housing Laws (preferred but not required)
• Must have reliable means of transportation
• Must have a great sense of humor

Key Responsibilities:
• Leasing and Sales: Show available units, conduct open houses, and assist with leasing activities. Prepare and execute leases and handle rent collection.
• Marketing and Outreach: :Conduct regular outreach marketing activities to attract prospective residents. Advertise vacancies and conduct market surveys as needed.
• Customer Service: :Respond to telephone calls and in-person visits from prospects and residents. Address and report resident requests, concerns, and comments to appropriate departments.
• Property Management Support: :Provide coverage during management staff absences and assist with overall property management tasks. Assist in rent collection and managing outstanding dues and paperwork.
• Property Maintenance Coordination: Monitor outstanding work orders and maintain constant communication with maintenance staff. Ensure the property is well-maintained and visually appealing. Stay fully informed of current rental rates, floorplans, locations, and all amenities of the property.
• Resident Relations: Develop and maintain strong customer service relationships with prospects and residents. Report any unusual or extraordinary circumstances regarding
Benefits and Compensation:

• Pay: $19.00 - $21.00 hourly
• Leasing bonuses and commissions
• Optional Health, Vision, and Dental Insurance
• Paid Vacations
• Paid Sick Time
• Internal Training