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The Carlson Law Firm is one of the largest firms of our type in Texas and still growing. We are seeking an experienced inbound call center Bilingual Customer Service Representative to join our growing Killeen team and help us deliver excellent service to our team, clients and community. If you are caring, detail-oriented and a self-starter, this could be the job for you.
The Customer Service Representative is responsible for providing Signature Customer Service to both external and internal callers.
Key Job Responsibilities:
· Answer incoming calls
· Assist with online chatting with potential new clients
· Data Entry
· Follow-up with online website inquiries
· Taking payments
· Assist with front desk duties
Education, Skills and Work Experience Requirements:
· High school education or equivalent
· 3-5 years of work experience in administration, customer service or related fields
· Basic understanding of computers and ability to learn software systems
· Able to work with minimal supervision
· Strong communication and interpersonal skills
· Customer service oriented
· Great phone skills/voice
· Attention to detail
· Motivated
· Dependable
· Bilingual (English/Spanish)
The Carlson Law Firm is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Benefits:
Schedule: 8 am - 5 pm Monday - Friday
Job Type: Full-time
Job Type: Full-time
Benefits:
Shift:
Application Question(s):
Language:
Work Location: One location
Full Time
Business Services
$34k-43k (estimate)
01/28/2023
02/25/2023
carlsonattorneys.com
SAN ANTONIO, TX
100 - 200
1976
Private
DANIEL CHRISTENSEN
$10M - $50M
Business Services
Carlson Law Firm specializes in family law, personal injury, medical malpractice, criminal defense, bankruptcy and more.
The job skills required for Bilingual Customer Service Representative include Customer Service, Call Center, Life Insurance, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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