The Claims Specialist is responsible for submitting patient charges and claims to insurance companies, as well as, reviewing claims and charges for accuracy.

Essential Duties & Responsibilities:

• Contributes to the quality management process; identifies role and contributions upon request.
• Adheres to safety policies and procedures in performing job duties and responsibilities.
• Reports observed or suspected violations, hazards, and noncompliance according to Practice policy.
• Observes safety measures in performance of job duties and responsibilities.
• Responds to emergency situations with competence and composure.
• Communicates effectively with co-workers, physicians, visitors, patients, and other organizations
• Interactions are respectful and courteous.
• Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care or seeks further guidance, as needed.
• Communicates effectively and professionally using a translator when necessary.
• Documents that information received from the patient is disseminated to the appropriate people or departments.
• Maintains and promotes professional competence through continuing education and other learning experiences.
• Seeks new learning experiences by accepting challenging opportunities and responsibilities.
• Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance as needed.
• Attends and actively participates in meetings, committees, in-services, seminars, workshops, conferences, quality management activities.

Minimum Qualifications:

• High school diploma or equivalent
• Intermediate to advanced Microsoft Excel skills
• Exceptional customer service
• Outgoing and energetic attitude
• Ability to manage multiple projects
• Strong initiative and able to exercise sound judgment
• Detail-oriented, sound analytical and problem-solving skills

Preferred Qualifications:

• Associate’s in Accounting, or related field
• Experience with Netsuite
• 2-3 years medical &/or dental office experience
• Training/experience in business office activities