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Job Summary:Provides front office support duties including, but not limited to: greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health.
Qualifications:High School diploma or equivalent required. Six months customer service experience required. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform mathematical calculations and communicate effectively with patients, co-workers, and service representatives from the area hospitals and insurance providers. Must be able to handle a fast-paced environment in a confident professional manner. Must be a self-motivator, possessing a high level of judgment skills an initiative, along with ability to prioritize and coordinate several tasks simultaneously, while retaining a confident, knowledgeable and helpful demeanor. Must have the ability to listen compassionately demonstrating effective problem-solving and critical-thinking techniques to areas of concern to patients and employees without appearing judgmental is essential. Requires understanding of and the ability to maintain strict patient confidentiality.
EOE AA M/F/Vet/Disability
Full Time
Ancillary Healthcare
$37k-45k (estimate)
01/23/2023
09/01/2024
caromonthealth.org
GASTONIA, NC
200 - 500
1908
NGO/NPO/NFP/Organization/Association
ALEX LATTIMORE
$500M - $1B
Ancillary Healthcare
CaroMont Health is a not-for-profit health system that offers rehabilitation, pain management, laboratory, emergency and wound care services.
The job skills required for Patient Services Specialist I include Customer Service, Communication Skills, Appointment Scheduling, Front Office, Communicates Effectively, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Specialist I positions, which can be used as a reference in future career path planning. As a Patient Services Specialist I, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Specialist I. You can explore the career advancement for a Patient Services Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Work with a medical team to deliver highest quality patient care.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Specialist jobs
Knowledge of patient registration procedures and documentation.
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Step 3: View the best colleges and universities for Patient Services Specialist.