2 Autobody Collision Shop Office Manager Jobs in San Mateo, CA
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Autobody Collision Shop Office Manager
$77k-107k (estimate)
Full Time | Consumer Services
1 Week Ago
CARSTAR Chilton Auto Body is Hiring an Autobody Collision Shop Office Manager Near San Mateo, CA
Position Title: Office ManagerDepartment: OperationsReports to: Location ManagerPosition SummaryThe Office Manager is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Must have autobody collision experience and knowledge of CCC One.Responsibilities
BenefitsBonuses
Paid holidays and 2 weeks PTO
Medical, dental, vision, life insurance
Matching 401(k)
- Review with customers and walk-through the repair process: Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures. The Customer Experience Representative is responsible for establishing an effective relationship with each customer to support a positive customer experience.
- Complete vehicle intake process: This includes mapping damage, photographing vehicles, and documenting work files per company and repair partner standards.
- Perform administrative tasks: Administrative tasks include collecting payments, updating rentals management portal (ARMS), supporting location manager with expense documentation (updating RHO), and conducting Accounts Receivable follow-up.
- Training: Complete assigned role-based training through Collision University and additional internal and business partner supported training as necessary.
- Additional responsibilities as assigned.
- Must have auto body collision office experience and knowledge of CCC One
- Ability to work collaboratively with the team to meet shared objectives.
- Effective time management.
- Able to multitask and manage competing priorities
- Communicate effectively with teammates, customers, and business partners.
- Proficient with computers.
- Excellent customer service skills.
- Valid drivers' license required.
- Eligible to work in the United States.
- Willing and able to pass a thorough background check.
- Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.
- Bilingual (Spanish)
BenefitsBonuses
Paid holidays and 2 weeks PTO
Medical, dental, vision, life insurance
Matching 401(k)
Job Summary
JOB TYPE
Full Time
INDUSTRY
Consumer Services
SALARY
$77k-107k (estimate)
POST DATE
06/27/2024
EXPIRATION DATE
07/21/2024
WEBSITE
chiltonautobody.com
HEADQUARTERS
SAN FRANCISCO, CA
SIZE
25 - 50
FOUNDED
1969
TYPE
Private
CEO
MIKE CHILTON
REVENUE
$5M - $10M
INDUSTRY
Consumer Services
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About CARSTAR Chilton Auto Body
Chilton Auto Body is a collision repairing firm that provides reassembling of parts and painting services for vehicles.
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