Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Billing Analyst. The Billing Analyst is responsible for preparing, reviewing and maintaining work orders to ensure consistent and accurate invoicing to internal and external customers and warranty recovery; and assisting service offices with maintaining current status updates on all work orders within their designated area of responsibility. Seeking candidates with previous experience in an administrative or clerical role. Experience with DBS/CAT systems, preferred. Parts and heavy equipment knowledge, preferred. College degree, a plus.

Requirements for the Billing Analyst position include:

• Parts and heavy equipment knowledge and mechanical aptitude, preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must be able to function well in a high volume and fast-paced environment.
• Must be able to maintain high levels of performance with limited supervision.
• Proficient with Microsoft Office Suite or related software.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Billing Analyst job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 10 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits: 

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.