Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
HOW YOU’LL MAKE AN IMPACT:
The Manager Pricing Strategy and Analytics is an essential role for driving growth and profitability of the retail business. As part of a high-performing team this role will evaluate pricing strategy from a customer stand-point, gather cross-functional partner input, build roadmap of changes, evaluate margin impact, and present options to leadership. An ideal candidate will have a strong technical foundation for analytics, be comfortable communicating with a cross functional team, and be able to extract strategic insights from large and diverse data sources. Must be comfortable with a dynamic work environment where projects and priorities change with the pace of the business and include long term initiatives and quick wins.
Support strategic initiatives & process improvement – 45%
- Develop business case and project plan to migrate the pricing model and customer experience.
- Formulate strategies and vision for pricing advancement, segmentation, personalization, etc. connected to marketing strategies
- Prepare leadership materials to support alignment and change management
- Work with business partners to map out gaps and develop solutions, including costs and tradeoffs
- Create and prioritize development roadmap & partner with BI / IT to manage timing implications
- Connect pricing data and analysis aligned to new business process
- Track progress and communicate new capabilities to stakeholders
Support macro pricing and promotional strategy – 35%
- Develop data driven pricing frameworks to support macro pricing decisions
- Evaluate competitive landscape and assess pricing opportunities
- Leverage sales and customer data to assess and quantify the impact of pricing strategies
- Balance line structure (good / better / best) and discounting (clean tickets, mid-low, high-low) strategies
- Develop ad hoc analytics to support strategic business questions
- Establish and communicate success criteria related to pricing and sales strategies
- Inform and drive alignment on pricing strategy with senior leaders
- Partner with cross functional stakeholders to implement pricing strategies
Develop dashboards and data visualizations to support decision making – 20%
- Define relevant performance metrics and track/measure success
- Align competitive, internal, and external data sources to allow scaling of advanced analytics
- Develop and systematically generate relevant reporting to support the communication of the initiative
- Communicate key insights and decision criteria from data and visualizations
WE’D LOVE TO HEAR FROM YOU IF:
Must have:
- Bachelor’s Degree in Statistics, Economics and/or Finance (MBA a plus)
- 4 years of experience in multichannel or omnichannel pricing, promotion, digital merchandising, and/or finance roles
- Ability to thrive in a dynamic, fast pace team environment with frequent deadlines
- Advanced proficiency with Microsoft Excel, PowerPoint, and Tableau. SQL / AWS experience is a plus
- Knowledge of pricing best practices, including competitive intelligence, business rules, price elasticity, forecasting and reporting
- Working knowledge of various competitive pricing and promotional strategies in an omnichannel setting
- Ability to identify and understand customer and competitor behaviors, emerging trends and programs necessary to maximize revenue and margin
- Excellent organizational skills, keen eye for details, and exceptional level of persistency, follow through, and self-motivation
- Strong interpersonal skills and ability to foster relationships throughout the organization
- Flexibility to adapt to changing processes/demands/systems associated with a growing company
- High level of intellectual curiosity critical thinking
- Ability to think innovatively and challenge existing paradigms and practices in a data-driven manner.
OUR TEAM MEMBERS:
- Lead Courageously: Have a strong sense of personal values that align with our Company values
- Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
- Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
- Drive Growth: Set aggressive goals and implement plans precisely
- Cultivates Innovation: Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes
MAKE A CAREER AT CARTER’S:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.