5 Sr. Merchant Account Manager Jobs in Lexington, MA
Cartera – A Rakuten Company is Hiring a Sr. Merchant Account Manager Near Lexington, MA
Who we are:As a division of Rakuten, Cartera is the largest source of Shop & Earn offers in the U.S. Our partners rely on our expert services and innovative product solutions to increase member engagement and lifetime value. Cartera is a subsidiary of the global Internet services company, Rakuten. Cartera Commerce is based in Lexington, Massachusetts.
About the position:We are looking for a Senior Account Manager to drive revenue by optimizing merchant partnerships across our network of loyalty shopping programs. This is a consultative sales role responsible for meeting both internal and external objectives through negotiating paid media placements and commission increases.
Responsibilities:
- Build, maintain and optimize existing affiliate merchant partnerships
- Negotiate paid media and commission increases with merchants across our client programs to meet and exceed revenue targets
- Manage the entire sales cycle from prospecting, pitch and close
- Analyze merchant performance and provide recommendations for optimization
- Hold regular check-ins and business reviews with strategic partners
- Monitor industry trends and competitor activity to identify potential new revenue opportunities
- Work with internal teams to ensure merchants, agencies and affiliate networks are delivering accurate and timely information
- Excellent communication and negotiation skills
- Ability to multi-task and work under pressure
- Strong analytical skills
- Creative and innovative problem-solving skills - dissect and determine root causes of problems and propose solutions
- Professional, bright, and customer-focused
- Sense of humor and a great attitude
- Previous experience working in the affiliate marketing industry is a plus
- 5 - 8 years relevant work experience in online marketing/retail/e-commerce
- Bachelor's degree
Five Principles for SuccessOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
Job Summary
Full Time
Business Services
$101k-137k (estimate)
06/09/2024
07/20/2024
cartera.com
LEXINGTON, MA
200 - 500
2005
TOM BEECHER
$10M - $50M
Business Services
Related Companies
About Cartera – A Rakuten Company
We make shopping more rewarding. Cartera partners with leading companies who offer their customers loyalty programs. We then give their customers a chance to earn even more of the miles, points or cash back they want by shopping with over 1,000 retailers they already know and love. From major airlines to top banks, our partners are highly respected companies who use loyalty programs to reward their customers. We strengthen these relationships, and keep our partner's brand ever-present, by offering their customers even more ways to earn rewards through Cartera-run, partner-branded websites. In ...January 2017, Cartera Commerce was acquired by Ebates. Ebates is a leading loyalty marketplace where shoppers can buy millions of products from over 2,000 major retailers and earn cash back on every purchase. Since its launch in 1999, Ebates members have earned nearly $1 billion in rewards and saved billions more by taking advantage of coupons, free shipping, and other promotions offered to Ebates members. Because shopping with Ebates is hassle-freeno fees, no forms and no gimmicksthe company has attracted over 20 million savvy shoppers from around the world who earn cash back on everything from apparel and beauty to travel and sporting goods, both online and in-store. The San Francisco headquartered company was founded in 1998 and acquired by Rakuten, Inc. in 2014.
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