7 Concierge Jobs in Costa Mesa, CA
Cartier is Hiring a Concierge Near Costa Mesa, CA
At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
**CONCIERGE - CARTIER, COSTA MESA**
**KEY RESPONSIBILITIES**
**Greeting and attending to clients:**
* Provide a consistently excellent client experience with the highest degree of courtesy
* Greet, assess needs and direct clients to appropriate department or representative
* Assist clients with belongings and packages.
* Assist VIP with arranging car services as needed
**Provide a memorable client experience**
* Provide recommendations and personal services of the highest level that may include directions, restaurant reservations, entertainment requests, floral orders, etc. and make maps, literature, and other materials available.
* Assure prompt and positive action on client complaints, questions, concerns and suggestions as needed
* Maintain consistent presence at work station, reply and re-direct phone calls as needed
* Book client appointments and VIP salons as needed
* Thank clients as they leave
**Knowledge and compliance**
* Develop basic brand knowledge to convey Cartier heritage and values
* Understand and comply with Cartier security and operational procedures (i.e. product handling, inventory control, etc.)
* Maintain knowledge of local current attractions or events as well as a good geographic knowledge of the surrounding area
**Operational support**
* Daily set up and break down of boutique for opening/closing as needed
* Assist with Boutique projects as needed (inventory, organization, restocking of supplies, etc...)
* Maintain a work environment of cleanliness and organization
**Brand Ambassador**
* Uphold Cartier image by maintaining professional demeanor at all times and be an Ambassador for the Brand on Fifth Avenue.
**JOB PROFILE**
**Education:**
* A degree of higher education or vocational training specializing in the hospitality industry is desired.
* Additional language skills (Mandarin, Portuguese, Russian) are a plus
**Required experience:**
* 2 to 5 years prior hospitality experience
**Technical skills / abilities:**
* Ability to maintain client confidentiality and use the utmost discretion
* Detail-oriented
* Ability to maintain thorough follow-through.
* Availability to work weekends.
* Ability to work in a fast-paced retail store environment
* Intermediate to Advanced computer Skills (tablets, PC)
* Must be able to stand on feet all day
**Personal skills:**
* Excellent interpersonal and communication skills are required
* Ability to project an approachable and professional image in personal appearance, manner, and demeanour
* Strong understanding of customer service needs and client priorities
* Ability to work under pressure with the highest level of responsiveness
Job Summary
Full Time
$35k-44k (estimate)
06/22/2024
07/08/2024
fondation.cartier.com
Houston, TX
<25
Retail
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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
