147 Computer Support Specialist Jobs in Phoenix, AZ
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Cartwright School District is Hiring a Computer Support Specialist Near Phoenix, AZ
Cartwright School District's motto is “One Team, Una Familia!” which reflects our dedication to treating each child as a cherished family member. We are looking for self-motivated and experienced workers with the same dedication.
JOB GOALIn this position you will be installing, maintaining, and supporting the Districts network devices associated with technology software, hardware, and peripheral equipment. You will also provide technical assistance, either on the phone of in person to all stakeholders
Qualifications
- Two (2) or more years' experience providing information technology customer service both in-person and virtual
- High school diploma or GED equivalent
- A Certification or equivalent experience
- Provide tier 1 service desk support for physical network related work orders
- Maintains daily operation of mobile device management (MOM)
- Responsible for all conference room and board room set ups
- Performs triage for more complex problems
- Creates work orders for complex cases, routes the work orders to appropriate staff
- Provides technical support, troubleshooting, repair and installation of computers, devices, software, and peripherals
- Responds to calls for assistance; travels to work sites; assesses, diagnoses, analyzes problems and troubleshoots and tests alternative methods for support and connectivity
- Configures software, hardware, and operating systems. Changes out hardware, software on site or brings into shop when indicated
- Travels to user sites to install and configure software and hardware to include training users on operations of new equipment and software and troubleshooting reported problems
- Performs inventory and tracking of all information technology items
- Maintains files, records and databases of maintenance logs, work orders, supply inventory, materials and tools utilized in the support of the workstations
- Installs, configures, and maintains peripheral technology equipment
- Positions in this class typically require stooping, reaching, pulling, lifting, talking, hearing, seeing, and repetitive motions
- Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
- Performs other job-related duties and tasks, as assigned
- Demonstrated technical and subject matter knowledge and experience using various technology products and services
- Knowledge of technical journals and manuals utilized in the installation and maintenance of networked computers and devices
- Knowledge of operation and maintenance of tools and equipment used in computer installation, repair, and maintenance
- Skill in performing systems analysis and customizing computer software to meet user needs
- Skill in installation of operating systems, software, and respective updates and patches
- Skill in analyzing, diagnosing, troubleshooting, and implementing corrections and solutions for computer systems and problems.
- Skill in providing support services for a variety of computer operations and hardware to meet user needs
- Skill in maintaining and repairing technology devices, hardware and software
- Skill in establishing and maintaining effective working relations with co-workers, vendors, students, parents, the general public, and others having business with the school district
- Effective communication skills, especially with highly technical concepts
- Skill in operating a personal computer utilizing a variety of software applications
- Must possess a valid driver's license and have reliable transportation to carry out site visits as assigned
- Knowledge of applicable Federal, state, county, and city statutes, rules, regulations, policies, and procedures
- Knowledge of applicable Cartwright School District and departmental policies and procedures
LOCATION: District Office
SUPERVISES: NA
CALENDAR: 12 Month
POSITION FTE: 9.5 hours per day
JOB CATEGORY: Classified
BEGINNING SALARY: ESP Salary Schedule C; As approved by the Governing Board
BENEFITS: Benefitted; As approved by the Governing Board
FLSA STATUS: Non-Exempt
DEADLINE FOR APPLICATION: Until filled
Job Summary
Part Time
$52k-64k (estimate)
06/02/2024
06/30/2024
12.az.us
<25
The job skills required for Computer Support Specialist include Troubleshooting, Customer Service, Technical Support, Service Desk, Operating System, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer Support Specialist positions, which can be used as a reference in future career path planning. As a Computer Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer Support Specialist. You can explore the career advancement for a Computer Support Specialist below and select your interested title to get hiring information.
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