You haven't searched anything yet.
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.
S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process.
Ready to join the 'Hauler-Life'? Check out more below :
Days off will rotate between weekdays and weekend days.
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to :
This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here : State Notary Requirements.
General qualifications and requirements
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple : we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values.
Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.
Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check.
This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
Last updated : 2024-09-10
Full Time
Retail
$39k-49k (estimate)
09/12/2024
12/09/2024
carvana.com
HOUSTON, TX
7,500 - 15,000
2012
AUSTIN ROJAS
$5B - $10B
Retail
We sell cars, but were not car salespeople, is a popular refrain at Carvana. Instead, we provide a seamless online car buying experience for customers from coast-to-coast. Carvana allows customers to browse, finance and purchase more than 15,000 vehicles from the comfort of home or on the go via their mobile device, while also offering the convenience of selling your car to us without ever having to step foot inside a dealership. Customers who purchase with Carvana enjoy the peace of mind that comes with our 7-day return policy, and the sense of security in knowing that each and every Carvana ...vehicle is Carvana Certified, having passed a rigorous 150-point inspection and has never been in a reported accident. And with the option to choose as-soon-as next-day delivery or pick up from one of our signature Car Vending Machines, the days of spending a Saturday at the dealership are officially over!
More
Show less
The following is the career advancement route for Customer advocate positions, which can be used as a reference in future career path planning. As a Customer advocate, it can be promoted into senior positions as a Customer Success Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advocate. You can explore the career advancement for a Customer advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.