291 Host Jobs in New York, NY
Casa Cruz is Hiring a Host Near New York, NY
The Host is the first point of contact for guests at Casa Cruz , setting the tone for their dining experience. This role requires exceptional customer service skills, a professional demeanor, and the ability to manage reservations and seating efficiently. The Host ensures that each guest feels welcomed and valued from the moment they enter the restaurant until they leave.
**Key Responsibilities:**
- **Greeting and Seating:**
- Warmly greet guests upon arrival.
- Manage reservations using the restaurant's booking system.
- Escort guests to their tables and provide menus.
- Ensure that guests are comfortably seated and attended to promptly.
- **Reservation Management:**
- Answer phone calls and respond to inquiries regarding reservations, menu offerings, and other restaurant-related questions.
- Maintain an organized reservation book or electronic system, ensuring accurate and up-to-date information.
- **Customer Service:**
- Provide information about the restaurant's features, including menu items, specials, and upcoming events.
- Address guest concerns and accommodate special requests when possible.
- Maintain a courteous and professional demeanor at all times.
- **Coordination with Staff:**
- Communicate effectively with servers, kitchen staff, and management to ensure smooth operations.
- Manage the waitlist during busy periods, ensuring that guests are informed of wait times and are comfortable while waiting.
- Assist in coordinating large parties and special events.
- **Maintenance of the Host Area:**
- Keep the entrance, host stand, and waiting area clean and organized.
- Ensure that promotional materials, menus, and other items are up to date and well-presented.
- **Administrative Duties:**
- Record guest preferences and feedback to enhance future dining experiences.
- Assist with administrative tasks such as updating guest records and managing online reservations.
- Previous experience in a similar role, preferably in a fine dining or upscale restaurant.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to remain calm and composed under pressure.
- Strong organizational skills and attention to detail.
- Proficiency with reservation systems and basic computer skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 25 pounds occasionally.
- Fast-paced, upscale dining environment.
- Interaction with a diverse range of guests and staff members.
- Competitive hourly based on experience.
- Benefits package including health insurance, paid time off, and employee discounts.
- Casa Cruz ** is an equal opportunity employer and values diversity. All employment decisions are based on qualifications, merit, and business needs. More detail about Casa Cruz New York, please visit https://culinaryagents.com/entities/329277-Casa-Cruz-New-York
Job Summary
Full Time
$26k-33k (estimate)
06/24/2024
07/22/2024
The job skills required for Host include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Host positions, which can be used as a reference in future career path planning. As a Host, it can be promoted into senior positions as a Banquet Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Host. You can explore the career advancement for a Host below and select your interested title to get hiring information.
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