Casago Myrtle Beach is looking to hire full-time candidates who will oversee the quality control of our rental properties as well as work part time as a reservation agent. This will be a split role between two different departments. So we are looking for someone who can multitask. We are a full-service vacation rental company, and we manage hundreds of properties across the Grand Strand.

Housekeeping Inspector:

Once guests have checked out and our team has cleaned the property, this position will be required to walk through the property and inspect the rental for quality control. The primary role and responsibility of this position is to analyze, inspect, and ensure each property has been thoroughly prepared for the next guest. Inspectors will be required to complete certain tasks at each property in a timely manner.

This is a part-time position. Here are a few things that candidates should expect:

• Inspectors will be required to inspect a minimum of 10-15 properties per day.
• Inspectors must have a smartphone with WIFI, text, and calling capabilities.
• Candidates shall have reliable transportation.
• The ideal candidate must be able to communicate feedback and constructively critique the work that they are inspecting.

Reservation Agent:

Candidates will report to and from our headquarters which is located at 516 Broadway Street in Myrtle Beach.

Job Responsibilities

• Inputting guest reservations
• Responding to inquiries
• Communicate with guests via phone, text, and email
• Run daily reservation and cleaning reports
• Refunding security deposits
• Assign guest door (access) codes to their rentals
• Work through emails via ticketed system
• Address and resolve guest complaints
• Assist guests with check in and check out process

*Experience

*We prefer a candidate who has experience in customer service and/or a background in hospitality, reservations, front desk, resorts, hotels, etc. While no experience in this field is necessary, we are only looking for candidates who have a strong work ethic and are willing to learn.

Skills

The ideal candidate shall possess strong communication skills, both oral and written. The candidate will be required to communicate with guests, homeowners, and coworkers via text and email, and proper grammar and spelling skills are very important. Strong organizational skills and proficiency in Microsoft Word and Excel are required.

Job Requirements: We are looking for motivated, hard working individuals to be apart of our team. The ideal candidate must be very detail oriented with the customer's best interest at heart. This is a very important role within our business! Prior inspection and or cleaning experience is preferred, but not required. Each applicant will be thoroughly trained. Candidates must have reliable transportation, smart phone with WIFI, text, and calling ability, and a positive attitude. Inspectors will be required to communicate feedback and cleanliness issues directly with the cleaners, and ensure that any mistakes or issues found during the time of inspection are corrected. Candidates will be required to pass a drug screen and background check, no exceptions.

Days / Hours / Shifts:

• This position will be required to work 5 days and will have 2 OFF days.
• The shifts will be approximately from 10am to 6pm. Will change to 9am to 5pm after Daylight savings time as an housekeeping inspector.
• We are primarily looking for candidates who can work 3 days as housekeeping inspector and 2 days as reservation agent.

Perks / Benefits:

• Hired candidates will accrue paid time off (PTO).
• Candidates will be eligible to partake in our 401K(Matching) plan.
• Casago Myrtle Beach has an ICHRA account where we provide a company contribution. We will put you in touch with our broker. Who will review the subsidy versus the contribution to determine what the cost will be.
• Lucrative referral incentive plan

Pay: The pay will be a $16-$16.50/hour and paid weekly

Job Type: Full-time

Benefits:

• Paid time off

Work Location: Multiple Locations

Job Type: Full-time

Pay: From $16 - $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour Shift
• Day Shift
• Morning Shift
• Night Shift
• Shift hours will be a mixture of days shifts and evening shifts

Application Question(s):

• Do you have a Smart Phone?
• This job requires a lot of travel between resorts inspecting condos to make sure they are ready to go for each guest. Are you okay with this?
• Are you able to travel to North Myrtle Beach?
• We require a drug test and background screening prior to hire. Can you pass both? Must have a clean background. Must have a clean background.

Experience:

• Cleaning: 1 year (Preferred)

Ability to Commute:

• Myrtle Beach, SC (Required)

Ability to Relocate:

• Myrtle Beach, SC: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $16.88 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Application Question(s):

• Candidates must be able to pass a drug test and background check in a timely manner. Will this be a problem? Must have a clean background
• Are you willing to work a mixture of day shifts as well as some evening shifts? We are only looking for candidates with open availability.
• Do you live in the Myrtle Beach area?
• Do you have a smart phone?
• Do you have reliable transportation to get from 1 property to the next?

Experience:

• Cleaning or Customer Service: 1 year (Preferred)

Ability to Commute:

• Myrtle Beach, SC 29577 (Required)

Work Location: In person