25 Client Experience Specialist Jobs in Washington, DC
Casaplex is Hiring a Client Experience Specialist Near Washington, DC
PROFESSIONAL DEVELOPMENTWe believe in helping our employees grow professionally. Take your career to the next level by working with passionate tech-savvy intrapreneurs.
WE CARE FOR OUR PEOPLEWe offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people.
What We Are Looking ForBrilliant people! To realize our dreams, we focus on finding and developing incredibly passionate people who are interested in transforming the world we live in through the innovative use of technology.
What You Are Looking ForA position where you can grow professionally and where the company will invest in your career interests.
A job where you will be pushed and challenged.
Collaborative team.
What You Will Be DoingAct as a critical liaison, providing our clients with product/services information and resolving any emerging problems they may have with accuracy and efficiency.
Build and maintain relationships with customers.
Promote upsell and renewal of service agreements.
What You Have3 years of solid experience in client/customer service, preferably in the Audio/Video industry.
Passion in providing first class service that is evident in your prompt response and approach in dealing with client issues. You can put yourself in our client’s shoes and advocate for them when necessary.
Patience, empathy, understanding the value of strong communication and excellent service standards.
Strong technical prowess and problem-solving comes naturally.
Desire to turn our customers into lifelong raving fans.
If the above resonates with you, we’d love to hear from you!Compensation: From $50,000.00 to $60,000.00 per year
Job Summary
Full Time
IT Outsourcing & Consulting
$63k-82k (estimate)
06/05/2024
11/30/2024
casaplex.com
KENSINGTON, MD
25 - 50
2004
Private
DEREK GOLDSTEIN
$50M - $200M
IT Outsourcing & Consulting
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About Casaplex
Casaplex designs, installs and maintains electronic systems for homes and businesses.
The following is the career advancement route for Client Experience Specialist positions, which can be used as a reference in future career path planning. As a Client Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Experience Specialist. You can explore the career advancement for a Client Experience Specialist below and select your interested title to get hiring information.
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