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Patient Services Coordinator - Hinsdale, IL
$65k-80k (estimate)
Full Time 1 Week Ago
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Case Integrative Health is Hiring a Patient Services Coordinator - Hinsdale, IL Near Chicago, IL

Job DescriptionCase Integrative Health Case Integrative Health is a fast-growing center for Integrative and Functional Medicine that has assembled one of the largest teams of cross-disciplinary integrative physicians in the U.S. Our goal is to mix conventional and evidence-based integrative therapies for patients to create a comprehensive approach to health and wellness.
Patient Services Coordinator We are looking for a full-time Patient Services Coordinator to help our practice. If you are passionate about helping people truly heal and interested in working in an open, collaborative environment where you can make your mark, please apply!
SUMMARY: Patient Services Coordinator (PSC) is the first and primary point of contact for patients in person and over the phone.
Our PSC performs daily administrative and general office duties including scheduling appointments, answering telephones, and maintaining records and accounts. PSC is responsible for the check-in and check-out process, including helping patients understand their bills, any lab work and overseeing a small retail environment of supplements and other medical items that support treatment protocols. Sometimes, other duties may include interfacing with insurance companies, facilitating patient tests and procedure authorization, managing medical records, maintaining inventory of supplies and general office maintenance.
SCHEDULE: Clinic Hours: Monday – Thursday 8:00 am to 6:30 pm. Friday: 8:00 – 3:00 PM. Closed weekends.
Location:
  • West Town: 1732 W. Hubbard, Chicago IL 60622
Hours: Target of 40 hrs / week to be agreed upon with hiring manager.
RESPONSIBLITIES:
  • Welcomes and greets patients, assisting and directing appropriately while maintaining patient confidentiality.
  • Answer and screen telephone calls in a courteous manner and record messages for physicians and other personnel.
  • Schedule patient appointments and procedures according to established policies and procedures.
  • Obtain accurate information from patients, ensure all registration forms are complete and assigned to patients
  • Copy patient information and forward it to the requesting party after receiving appropriate consent to release medical records.
  • Triaging medical questions as appropriate
  • Recording and collecting patient charges/or balances, assisting with online and in-clinic apothecary purchases, and maintaining up-to-date records.
  • Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, sharing problems relating to patients and/or staff with immediate supervisor.
  • Identifying and developing practices to improve the patient experience across all channels
  • Identifying and advancing the practice’s knowledge base within a scope of interest
  • Maintaining safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations
  • Creating a clean, friendly, and compassionate environment for patients
QUALIFICATIONS:
  • Outstanding communication skills, both verbal and written, and bedside manners.
  • Service orientated: capable of providing a calming, confident voice to patients and visitors with a friendly and approachable demeanor; able to resolve patient issues in a timely and appropriate manner; willingness to take ownership of patient problems and drive them to satisfactory conclusions.
  • Strong time management and organizational skills.
  • Multitasker and able to wear multiple hats.
  • Commensurate team player who is willing to work every day to make everyone better.
  • Must be self-starter and comfortable with ambiguity.
  • Compassionate, curious, and self-driven.
  • Fluency in Microsoft Word, Excel, and Outlook, EMR and medical billing a plus, but not required.
  • Service industry experience a plus.
PHYSICAL REQUIREMENTS:
  • Visual/hearing ability sufficient to comprehend written/verbal communication.
  • Ability to perform tasks involving physical activity which may include lifting, bending, and standing.
  • Ability to deal effectively with stress.
BENEFITS INCLUDE:
  • Monthly stipend for health care costs (including health insurance)
  • Vision and Dental Insurance
  • 401(k) with company match
  • Profit Sharing
  • Accrued PTO
  • Paid Holidays
  • Bonus Eligibility
Company DescriptionCase Integrative Health is a team of nationally renown MD, DOs and PAs who share a belief that Integrative and Functional Medicine offers a superior approach to improving long-term health. We are aiming to change the conversation in medicine by balancing evidence based approaches pulled from conventional and integrative therapies.
Conventional medical care is primarily centered on treating symptoms. This works amazingly well for acute issues. However if you are looking to maximize your health, or if you are one of the millions of people with a chronic illness, conventional care frequently means taking a pill to mask the symptom, often creating side-effects that require additional pills.
Integrative medical care, or Functional Medicine, seeks to understand the "why" underneath symptoms. Once we know why you are sick, we can begin fixing the problem at the root; unlocking your body's natural ability to heal itself.
Case Integrative Health is a team of nationally renown MD, DOs and PAs who share a belief that Integrative and Functional Medicine offers a superior approach to improving long-term health. We are aiming to change the conversation in medicine by balancing evidence based approaches pulled from conventional and integrative therapies. Conventional medical care is primarily centered on treating symptoms. This works amazingly well for acute issues. However if you are looking to maximize your health, or if you are one of the millions of people with a chronic illness, conventional care frequently means taking a pill to mask the symptom, often creating side-effects that require additional pills. Integrative medical care, or Functional Medicine, seeks to understand the "why" underneath symptoms. Once we know why you are sick, we can begin fixing the problem at the root; unlocking your body's natural ability to heal itself.

Job Summary

JOB TYPE

Full Time

SALARY

$65k-80k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

08/18/2024

WEBSITE

caseintegrativehealth.com

HEADQUARTERS

Chicago, IL

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If you are interested in becoming a PATIENT SERVICES COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES COORDINATOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on PATIENT SERVICES COORDINATOR job description and responsibilities

A patient services coordinator performs administrative and customer service duties at a medical facility.

01/13/2022: Grand Rapids, MI

Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing treatment plans.

01/03/2022: Santa Maria, CA

Evaluating the results of medical treatments with members of the hospital staff and monitoring the health of a patient throughout their care.

01/05/2022: Bradenton, FL

Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.

02/01/2022: Lebanon, PA

Maintains a legible supply of forms and appropriate office supplies required for daily activities. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned.

02/08/2022: Salisbury, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on PATIENT SERVICES COORDINATOR jobs

A patient services coordinator with a commitment to continuing their education remains up to date with their knowledge of medical terminology and procedures so they can comprehensively explain a patient's options to provide them with the best possible car

02/18/2022: Boulder, CO

Many people who patient services coordinators work with may feel concerned or stressed, and speaking with a coordinator with a positive attitude can help to raise spirits.

02/06/2022: Wilmington, NC

A good patient services coordinator educates patients about their health conditions and help them develop a plan to address their personal health care needs.

01/29/2022: Juneau, AK

Patient services coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.

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A good patient services coordinator helps patients understand their medical situation and the options available to them.

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Step 3: View the best colleges and universities for PATIENT SERVICES COORDINATOR.

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