Join the premiere Hormone Optimization Clinic on the front range. Castle Rock Hormone Health is a fast growing and exciting work environment. This is something that can become a career not just another sales job!

The new patient intake specialist is both the initial point of contact for those seeking our services and the bridge converting leads into new patients. This position is dynamic in that it requires marketing and patient satisfaction phone calls, completing in-person intakes, collecting and entering billing information, and overflow support of front desk reception. The right individual for this job is professional and organized, thrives in a fast-paced environment, and has a talent for multitaskingResponsibilities: Appointment setting and sales:

- Between 40-80 outbound marketing calls will be made per day depending on lead volume and balance with in-person appointments and other duties.

Complete in-person Androgen Deficiency in Aging Males (ADAM) evaluations, Androgen Deficiency in Aging Women (ADAW) evaluations, and in-person weight loss evaluations.

- Conduct initial consultations with patients to gather necessary information and assess their needs.
- Coordinate with providers to onboard new patients, ensuring a smooth transition into our clinic.
- Collaborate with medical assistants to ensure the initial patient visit is seamless and all necessary paperwork and tests are completed.
- Maintain patient confidentiality and adhere to all HIPAA regulations.
- Provide excellent customer service and address any patient concerns or questions.
- Stay up-to-date with industry trends and developments in hormone optimization.

Qualifications:
- High school diploma or equivalent; additional certification in healthcare administration or related field is a plus.
- Previous experience in a similar role, preferably in a healthcare or medical setting.
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as collaboratively in a team environment.
- Proficient in using computer software and electronic medical record systems.
- Knowledge of medical terminology and understanding of hormone optimization is preferred.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about helping others and making a difference in their lives, we would love to hear from you.

To apply, please submit your resume and a cover letter outlining your qualifications and why you are interested in joining Castle Rock Hormone Health. Only shortlisted candidates will be contacted.

Castle Rock Hormone Health is an equal opportunity employer and values diversity in the workplace.

Thank you for considering this exciting opportunity with Castle Rock Hormone Health. We look forward to hearing from you!

Please note: This job posting is for informational purposes only and does not guarantee employment.

Job Types: Full-time, Part-time

Pay: From $41,137.22 per year

Expected hours: 40 per week

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work setting:

• Clinic
• In-person
• Medical office
• Office
• Private practice

Experience:

• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Fort Collins, CO 80528 (Required)

Ability to Relocate:

• Fort Collins, CO 80528: Relocate before starting work (Required)

Work Location: In person