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Patient Service Representative
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$35k-45k (estimate)
Full Time Just Posted
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Catalyst Career Group is Hiring a Patient Service Representative Near Milwaukee, WI

Job Description

Job Description

Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.

Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.

Benefits:

  • Medical, dental and vision insurance
  • Life and long term care insurance
  • Retirement savings plan
  • Flexible spending account
  • Paid time off

Responsibilities:

  • Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Billing Services: Ensures the collection of maximum possible fees at the time of service and accurate follow-up billing information on the patient and payer.
  • Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Requirements:

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting
  • Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred
  • Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information

Plan to attend and meet face-to-face with hiring managers.

Candidates will be considered for this position whether or not you attend the job fair.

Pre-Register online at:
https://catalystcareergroup.com/event/milwaukee-2024jun/

Milwaukee Diversity Job Fair
Wednesday, June 26, 2024
10:00AM - 12:30PM

Embassy Suites by Hilton Milwaukee Brookfield
1200 South Moorland Road
Brookfield, WI 53005

All of the companies at our job fairs have open positions they are seeking to fill.

Tips for Success:

  • Pre-register—Receive notifications of any updates or changes to the event, and receive information about upcoming events in your area.

  • Dress professionally—First impressions go a long way.

  • Bring multiple copies of your resume.

  • Arrive anytime between 10 AM and 12:30 PM—Plan to spend 45 minutes to 1 hour at the event.

  • Bring a friend—All job seekers are welcome.

  • Prepare a brief but effective “brag” to let the people you meet get to know you.

  • Keep an open mind—Meet with as many of the companies as you can; you may be pleasantly surprised at what you find.

Remember, the best way to be considered for a position is to meet the hiring managers in person. Plan to attend this event!
(Candidates will be considered for this position whether or not you attend the job fair.)

Pre-Register online at:
https://catalystcareergroup.com/event/milwaukee-2024jun/

Job Summary

JOB TYPE

Full Time

SALARY

$35k-45k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/12/2024

WEBSITE

catalystcareergroup.com

HEADQUARTERS

WOODSTOCK, IL

SIZE

25 - 50

TYPE

Private

CEO

JEFF NAUGLE

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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Catalyst Career Group
Full Time
$90k-118k (estimate)
7 Days Ago

The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

Muslim Community & Health Center
Full Time
$38k-48k (estimate)
2 Weeks Ago
581 Advocate Aurora Health, Inc.
Full Time
$37k-47k (estimate)
3 Months Ago

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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