Case Manager

Catalyst for Change Inc. (CFC) was founded in 2019 from the desire to create an organization to address gaps in homeless services and focus on supporting individuals and families struggling with homelessness through their life’s journey. CFC advocates for individuals and for the community to create a positive change. We need your help to build a team that excels in supportive services that make a difference to the people we serve.

Position Type: Full Time Exempt

Location: Dane County with offices in Madison, WI

Schedule: Monday - Friday 8am - 5pm

Job Summary: Under the supervision of the CCS Service Director, the Case Manager assists clients ages 4 and up participating in Comprehensive Community Services (CCS) Program through Dane County Department of Human Services. They will assist clients in identifying a recovery team; gather information focusing on the clients' needs, goals, strengths, desired outcomes, and priorities as part of the assessment process; and ensure that the service plan and service delivery for each client is integrated, coordinated and monitored, and is designed to support the client in a manner that helps the client to achieve the highest level of independent functioning.

• Work with clients to optimize their autonomy and independence by having them lead, control, and exercise choice over their life goals, and the services and supports that assist their recovery and resilience.
• Ensure each client is being empowered and supported
• Serve as members of the recovery team and encourage the team to consider community resources
• Explain and teach clients about their rights and make sure they understand the options of using formal and informal grievance resolution processes.
• Provide direct assistance and support to clients.
• Check in with participants on scheduled and emergent bases to make sure that service plans are being followed and continue to be useful in meeting their life goals.
• Maintain a professional and cooperative relationship with all programs involved in providing services to the individual/family.

• Build rapport with individuals using a strength based, trauma informed, recovery oriented, and culturally sensitive approach.
• Create recovery plans with clients, family members, and identified team members focusing on strengths, goals, desired outcomes, and clients' priorities
• Complete Comprehensive Assessments
• Ensure the formation of a Coordinated Service Team for each participant, facilitate team meetings, and engage in follow up activities as necessary.
• Effectively document services provided
• Coordinate and facilitate mental health and/or AODA services with area schools, medical facilities, social service agencies and other professional agencies.
• Provide home visits, transportation to appointments, and accompany consumers to service appointments related to treatment when appropriate.
• Conduct recovery plan reviews and updates at a minimum of every six months.
• Attend supervision, case management weekly meetings and other meetings as requested.
• Participate in continuing educational opportunities, which promote personal and professional growth.

• Minimum of a Bachelor's Degree in psychology, social work or related field preferred
• Minimum of 2 years experience working with individuals struggling with homelessness preferred
• Must have a valid driver's license, vehicle, and current personal auto insurance coverage and maintain all as a condition of employment
• Pass Criminal and Caregiver Background Checks per DHS 12
• Experience maintaining extensive client file documentation.
• A minimum of two years experience providing case management or service facilitation to people that have behavioral health challenges
• Excellent oral and written communication skills
• Excellent problem solving abilities and interpersonal skills
• Strong knowledge of Google Workspace, Microsoft Word, and Microsoft Excel
• Strong working knowledge of mental health issues and substance use disorders.
• Ability to work and communicate frankly, respectfully, and effectively with children, youth, adults, families, and all team members

Catalyst For Change Inc. is an Equal Opportunity/Affirmative Action employer. We strive to be competitive in our wages and benefit package as we appreciate our employees and understand they are the core of our organization.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time off (starts at 3 weeks per year)
• 403b Retirement plan

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Patient demographics:

• Adolescents
• Adults
• Children
• Older adults

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Madison, WI (Required)

Ability to Relocate:

• Madison, WI: Relocate before starting work (Required)

Work Location: In person