106 Customer Service Associate (Logistics & Supply Chain) Jobs in Irving, TX
Catapult Solutions Group is Hiring a Customer Service Associate (Logistics & Supply Chain) Near Irving, TX
Currently hiring a Customer Service Associate for our client - They are a Global Fortune 500 company, established in 1918. The pay is very high for this position with great growth potential within the company.
Please read qualifications and apply if a good fit! Look forward to speaking with you!
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Position: Customer Service Associate (Logistics & Supply Chain Operations | Client Support)
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Hours: Standard business hours (Full-time)
Location: Irving, TX (** Onsite full time during training - After training: Remote Tues & Friday**)
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✅ Materials Solutions Company
✅ Excellent culture
✅ Located in Las Colinas (Irving, TX)
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"We believe providing a workplace that promotes a culture of respect and belonging for all employees is important to our business success and to driving innovation and growth."
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Position Overview:
The Customer Service Associate will support the Americas Customer Service team for assigned businesses, providing support to a team of Customer Service Representatives, Specialists, and Team Leads.
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Responsibilities:
- Sales order entry and management
- Customer master data management
- Order status management in Order Cockpit
- Order tracking and tracing with Logistics
- Quality Notification entry (Quality Assurance)
- Work closely with colleagues in Sales, Planning/Scheduling, Logistics, and Finance
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Qualifications:
- REQUIRED - 3-5 years of Customer Service/Account Management experience
- REQUIRED - SAP experience
- REQUIRED - Excel experience
- REQUIRED - Previous experience in a Supply Chain or Logistics customer service position
- Bachelors Degree preferred (in Supply Chain, Logistics, Business, Economics, or related emphasis)
- Good interpersonal skills, ability to build strong relationships with internal and external stakeholders
- Results driven – setting priorities and juggling multiple tasks and assignments
- Effective written & verbal communication skills
- Problem solving/Analytical skills
- Process improvement driven
- Detail Oriented
- Positive attitude and aptitude to handle change, including the ability to manage quickly shifting priorities based on customer needs
- Advanced time management skills and ability to self-manage incoming requests and demands based on deadlines and business/customer requirements
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(Job Segment: Supply Chain | Customer Service | Logistics | Procurement | Excel | Pivot Tables | Operations | SAP | Client Support | Manufacturing | Distribution | Coordinator)
Job Summary
Full Time
Business Services
$56k-72k (estimate)
07/04/2024
08/01/2024
catapultsgi.com
Rochester, NY
<25
Business Services
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The following is the career advancement route for Customer Service Associate (Logistics & Supply Chain) positions, which can be used as a reference in future career path planning. As a Customer Service Associate (Logistics & Supply Chain), it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate (Logistics & Supply Chain). You can explore the career advancement for a Customer Service Associate (Logistics & Supply Chain) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
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