GENERAL STATEMENT OF JOB

Under general supervision, serves as the guidance assistant in receiving students, parents and other visitors to the guidance office and also in receiving telephone calls to the office. Reports to the guidance counselor and/or school administrator.

DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Screens office and telephone callers.

Conveys telephone messages.

Maintains confidentiality in matters relating to the school.

Types, proofreads and uses Word Perfect.

Opens, sorts and distributes incoming and courier mail.

Maintains guidance department records and protects the confidentiality of these records.

ADDITIONAL JOB FUNCTIONS

Utilizes positive human relation skills with staff, students and parents in fulfilling requests for assistance.

Performs special projects.

Uses general office machines such as copiers, calculators, etc.

Maintains occupational and college information files.

Performs other related duties as assigned by the counselor and /or school administrator.

MINIMUM TRAINING AND EXPERIENCE

Graduation from high school with preference given to experience in an office or school setting, or any equivalent combination of education, training and experience which provides the knowledge, skills and abilities required to perform the job functions.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements: Requires light physical work. Must be able to lift mail and boxes up to ten pounds. Must be able to sit at a computer for extended periods of time.

Interpersonal Communication: Requires the ability to speak and/or signal to people to convey or exchange information. Includes giving instructions, assignments or directions to parents, students, and staff.

Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow written and oral instructions. Must be able to communicate effectively and efficiently in standard English.

Numerical Aptitude: Requires the ability to add, subtract, multiply and divide.

Motor Coordination: Requires the ability to coordinate eyes and hands to use a keyboard.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress.

Physical Communication: Requires the ability to talk, write and hear.

KNOWLEDGE, SKILLS AND ABILITIES

General knowledge of the standard procedures for working in an office.

Knowledge of the use of standard office equipment.

General knowledge of word processing and familiarity with required computer programs.

Ability to demonstrate proper telephone etiquette.

Ability to establish and maintain effective working relationships with staff, students and parents.

Ability to maintain confidentiality.

Ability to exercise independent judgment and initiative in completing work assignments.

DISCLAIMER

This job description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this job. It is not a contract or guarantee of employment, salary or benefits.