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Busy Pediatric Office awaiting the right person to join our team. We are currently looking for someone with the following:
· Truly enjoys interacting with people
· Strong work ethic and takes ownership of work
· Has excellent phone rapport and aptitude for customer service
· Knows the definition of empathy and utilizes that skill when appropriate
· Demonstrates integrity, honesty, teamwork, and genuine approach to serving others
· Poised, positive, outgoing, cheerful professional demeanor
· Smiles when greeting patients
· Professional appearance
· Ability to interact tactfully and effectively with patients, parents/family members, staff members, and Physicians
· Bi-lingual in Spanish or Hmong a plus
Job Responsibilities:
· Must handle all patient information in a confidential manner
· Greets and registers patients in a timely, pleasant and helpful manner
· Check-in and Check-out, to include verification of demographic and insurance information, updating Electronic Medical Records
· Schedules, coordinates, and reschedules patient appointments
· Collection of co-pays and balances
· Answers telephone, screens calls, takes messages in a professional manner
· Enter patient on the patient portal
· Scan documents and index into Electronic Medical Record system
· Other duties as assigned
Required Skills and Qualifications
· Full time with rotating weekend schedule
· High School Graduate or GED equivalent, Associates degree or Certified Medical Assistant preferred
· 2-4 years’ experience as a front desk receptionist in a medical office
· Ability to interact tactfully and effectively with patients, parents/family members, staff members, and Physicians
· Excellent Customer service and communication skills
· Ability to prioritize and manage multiple tasks at a time
· Basic computer experience, Excellent written, verbal and organizational skills
· Allscripts and Phreesia experience a plus
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
$38k-46k (estimate)
06/09/2023
09/21/2024
The following is the career advancement route for Front Office Clerk/Receptionist positions, which can be used as a reference in future career path planning. As a Front Office Clerk/Receptionist, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Clerk/Receptionist. You can explore the career advancement for a Front Office Clerk/Receptionist below and select your interested title to get hiring information.