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Wolford America
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DICK'S Sporting Goods
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DICK'S Sporting Goods
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Assistant Store Manager (Boston)
Catbird NYC Boston, MA
$47k-73k (estimate)
Full Time 3 Weeks Ago
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Catbird NYC is Hiring an Assistant Store Manager (Boston) Near Boston, MA

Catbird is looking for an experienced retail Assistant Store Manager to join the team for our team in Boston. As an Assistant Store Manager you are responsible for store sales performance, our in store customer experience, and people management of the store staff; developing store processes and procedures to continuously elevate the customer experience and seamlessness of store operations.
About CatbirdIn our 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.
The key to our success is remaining true to our values:
  • We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
  • We believe in making and selling things people will want to keep forever and will bring continuous joy
  • We believe in doing everything we can ourselves
  • We believe in always thinking of the long game and not focusing on a quick profit
  • We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow
  • We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty
Key Responsibilities
  • Manages Key Holders, Sales Associates and Zappers: providing coaching, balanced feedback, and performance reviews
  • Positive team communication. Maintains thorough awareness of changes to policies, procedures and products; informs store team of any product updates, policy changes, or other business information as needed.
  • Acts as point person for both staff and customers, answering high level questions and resolving any customer service opportunities quickly, effectively, and ensuring customer satisfaction
  • Develops and executes training plans for new employees using company tools and knowledge while monitoring and implementing to existing staff; including the development of Key Holders
  • Supports, encourages, and develops staff to provide the highest level of customer service. Assists sales associates with various customer service challenges or specific customer requests (i.e. dissatisfied customer, returns, damaged merchandise, customer orders) and have the capacity to know when to step in an escalated situation gracefully
  • Assume Store Manager responsibilities in their absence
Our Ideal Candidate
  • Retail experience required
  • Experience leading a team required
  • Ability to prioritize during busy timeFlexible in regards to both scheduling and location
  • Jewelry experience a plus
  • Looking for someone who understands that customer service is the MOST important thing and who is passionate about genuinely connecting with others
  • Someone who is nice, friendly, easy to get along with and has a good measure of common sense. We prioritize our customer’s entire store experience – we don’t work on commission, we simply celebrate making our customers delightfully happy!
Plus bonus

Job Summary

JOB TYPE

Full Time

SALARY

$47k-73k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

07/25/2024

WEBSITE

catbirdnyc.com

HEADQUARTERS

FORT WORTH, TX

SIZE

50 - 100

TYPE

Private

CEO

JOHN SIMMONS

REVENUE

$5M - $10M

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The job skills required for Assistant Store Manager (Boston) include Customer Service, Coaching, Scheduling, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Store Manager (Boston). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Store Manager (Boston). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Assistant Store Manager (Boston) positions, which can be used as a reference in future career path planning. As an Assistant Store Manager (Boston), it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Store Manager (Boston). You can explore the career advancement for an Assistant Store Manager (Boston) below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Store Manager job description and responsibilities

To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc

01/07/2022: Kansas City, KS

At least 10 years to become a store manager and a college degree.

12/20/2021: Flagstaff, AZ

They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.

01/19/2022: Roanoke, VA

Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.

12/10/2021: Abilene, TX

Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.

12/18/2021: Stamford, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Store Manager jobs

Ability to connect with the customer.

01/04/2022: Springfield, MA

Embrace Battles for more rewards.

12/30/2021: Boston, MA

Listen, understand and take action.

12/21/2021: Philadelphia, PA

Make checklists and to-do lists.

02/14/2022: Pascagoula, MS

Communicate as efficiently as possible.

01/27/2022: Tacoma, WA

Step 3: View the best colleges and universities for Assistant Store Manager.

College of the Atlantic
Cleveland State University
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