The ideal Director of Sales will uphold our company's Core Values:

• · Collaborative – you work independently but will collaborate respectfully and candidly with others.
• · Innovative - you are inspired by your surroundings; you are a problem solver and forward-thinking
• · Accountable - you have a job to do, and you are dedicated and driven to perform the job duties
• · Invested - you are invested in your work and the company; you are loyal and trustworthy
• · Above & Beyond - you are willing to do what it takes with passion and positivity

Sales Management

• Ensure effective communication between sales and all other departments
• Manage and lead the sales and front desk teams in achieving individual and company-wide goals
• Establish, nurture, develop, and enhance all client relationships
• Assist in securing new leads and developing business for the sales team
• Ensure proper follow-up with clients before and after events
• Grow sales by ensuring inquiries and leads are responded to in an enthusiastic and timely manner
• Manage the day-to-day responsibilities of all team members
• Ensure comprehensive files are maintained for client management
• Manage event production to include proposal writing, menu development, equipment & logistics, floor plans, and Caterease management including sales training, sales processes, and maintenance requests
• Collaborate with the Director of Business Development to strategize new menu and creative initiatives

Sales Leadership

• Develop sales plans and strategies to support company goals and objectives
• Coach, mentor, and train all team members
• Develop prospecting and new business development strategies

Operations

• Attend events as required and needed
• Work collaboratively with Service and Operations Teams to ensure we are providing the highest level of customer service and developing a culture of no clients should be a one-time client
• Work collaboratively with the Culinary Team in the development of quality, creative, and timely presentations of food for tastings, client gifts, and proposals
• Work collaboratively with the Design Team in the development of quality, creativity, and timely proposals and ideas for up-sellable items; create a library of sellable items with production time frame requirements

Financial

• Work with the leadership team to create sales revenue plans and goals
• Drive profitability
• Develop reporting structure for sales, profitability, and budgets in conjunction with CFO/Accounting
• Manage individual sales expense budgets
• Partner with the Accounting Department to tighten up the payment process to ensure compilation of accurate final billing and timely collection of account receivables
• Train, and streamline the billing process for the sales team to collect timely payments (including pro formas and invoices)

Administrative

• Partner with Human Resources in creating employee life-cycle training initiatives
• Implement policies and procedures to establish a solid infrastructure for growth
• Maintain an exemplary level of confidentiality when dealing with sensitive issues
• Develop a holistic understanding of the company's vision
• Perform other relevant duties as required

Catering by Design for Everyone

Each day, either directly or indirectly, we help our clients celebrate life’s milestones and we revel in the creativity and uniqueness of every event. Our passion and purpose: dedication to making people happy through creativity and collaboration, is the core of who we are. To be authentic, we’re committed to embracing our team and fostering an environment of creativity and individuality.

At Catering by Design, we are dedicated to operating our business in a way that everyone feels welcome, accepted, safe, included, and worthy. Everyone – regardless of age, race, gender identity, sexual orientation, religion, and disability – is respected for their individualism and we cherish our differences. After all, our differences allow us to look at things with a diverse lens and by sharing our vision, we all grow together.