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GENERAL SUMMARY
Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch.
DIRECT REPORTS
The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements)
ESSENTIAL FUNCTIONS
Service and Sales Responsibilities:
Operations, Management & Administration Responsibilities:
QUALIFICATIONS
Cathay Bankoffers its full-time employees a competitive benefits package which is asignificant part of their total compensation. It is our goal to provideemployees with a comprehensive benefits package to fit their needs whichincludes, coverage for medical insurance, dental insurance, vision insurance,life insurance, long-term disability insurance, and flexible spending accounts(FSAs), health saving account (HSA) with company contributions, voluntarycoverages, and 401(k).
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Cathay Bank is an Equal Opportunity and Affirmative ActionEmployer. We believe in diversity, equity, and inclusion in the workplace. Wewelcome applications for employment from all qualified candidates, regardlessof race, color, ethnicity, ancestry, citizenship, gender, national origin,religion, age, sex (including pregnancy and related medical conditions,childbirth and breastfeeding), reproductive health decision-making, sexualorientation, gender identity and expression, genetic information orcharacteristics, disability or medical condition, military status or status asa protected veteran, or any other status protected by applicable law.
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Full Time
$79k-105k (estimate)
03/27/2023
05/31/2023