Job Details
Job Location
CC - Marisol Family - Denver, CO
Position Type
Full Time
Education Level
Not Specified
Salary Range
$18.00 - $20.00 Hourly
Travel Percentage
Negligible
Job Shift
Day
Specialist, Family Service and Volunteer
Applications accepted on an ongoing basis until position is filled.
Specialist, Family Service and Volunteer
OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.
PURPOSE OF POSITION:
A Specialist of Family Service and Volunteer at Catholic Charities:

• Leads, supports, and provides ongoing training to volunteers.
• Collaborates with Community Engagement Specialist in volunteer appreciation efforts.
• Coordinates ongoing training & educational opportunities for volunteers.
• Recruits volunteers for his/her Marisol Family locations.
• Training and Onboarding of new volunteers - both short and long-term.
• Responds to, documents, and works to address volunteer concerns.
• Maintains relevant databases.
• Incorporates interns and service groups into the Marisol Family mission.
• Scheduling: works with volunteer leads at his/her regional houses to ensure all shifts are staffed and fills in where necessary.
• Works to grow leadership/investment in others through close collaboration with volunteer leads.
• Conducts periodic coordinators meeting with regional volunteer leads.
• Maintains up-to-date area resource guides for each of their regional locations.
• Provides direct service to families and individuals, and models Marisol Services values for volunteers.
• Utilizes CC leadership model to share leadership of sites with volunteer leads, build strong volunteer teams, and set clear and consistent expectations for site operations and client interaction.
• Builds and maintains relationships with key area resources.

Qualifications

• Demonstrated proficiency in administrative procedures
• Effective interpersonal and written communication skills
• Ability to lead others in an empathetic, collaborative manner
• Trauma-informed mentality and/or willingness to learn trauma-informed practices
• Able to collaborate in a parish environment
• Able to promote and support life-affirming philosophy of client care
• Knowledge of MS Office Suite
• Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff, volunteers and with a diverse client base.

EDUCATION and/or EXPERIENCE
Bachelor's degree and 1-2 yrs of volunteer management/leadership experience preferred. Bilingual (especially in Spanish) a plus.
COMPENSATION & BENEFITS:
Salary: $18-20/hr. Full-time, 40 hours per week. Schedule may vary based on business need.
Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Public Speaking; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay).
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent's premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

ARE YOU READY TO JOIN OUR TEAM? If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!
We conduct background checks as part of our hiring process.
Drug-Free Workplace.
Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with
our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
EEO/AA