Description Summary: Provides oversight of FOS programs and services including coordination of volunteers for: Transportation to non-emergency medical appointments, assistance with grocery shopping, visiting/keeping company with isolated, lonely seniors, telephone reassurance, respite for primary caregivers, referrals to other agencies and/or organizations. Essential Duties and Responsibilities: Conducts outreach throughout the county. Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc. Stays current on available resources for seniors, trends, and interventions. Recruits, engages. trains, and maintains all documentation for volunteers. Ensures all safety protocols are communicated and followed. Screens potential new clients for services. Maintains current and accurate documentation of services provided, including at least daily updates in Assisted Rides. Matches volunteers and schedules transportation. Matches volunteers and schedules in-house support (shopping, visiting, respite, telephone re­ assurance.) Supports and directs program assistant and admin volunteers in provision of services and precise recordkeeping. Assists with mailings - "Welcome" letters and rules for clients, applications and volunteer materials, donor acknowledgements, fundraiser "Asks" etc. Provides ongoing direct services by driving clients to appointments as scheduled. Other tasks as directed to ensure FOS excels. Position Type and Expected Hours of Work: This is a full-time position 9.00am to 5.00pm, Monday through Friday.
Evening and weekend on call as needed.
Working Conditions And Physical DemandsAbility to remain stationary at a workstation and use a computer. Must be able to meet clients at their home or other off-site locations (eg. Ors offices, hospitals, clinics.) Qualifications: Bachelor level with at least two years of experience in social service, health care or similar field. Skills, licenses and I or competencies: Bi- lingual a plus. Access to a car, valid driver's license required. Excellent interpersonal, organizational, writing and telephone skills. Proficiency with MS Office suite, especially Excel and Outlook. Ability to maintain client databases- including Assisted Rides program.
Ability to work well independently as well as part of a team. Ability to engage with, and assist, individuals in crisis. Must be comfortable serving low income, disenfranchised and/ or homeless populations and seniors of all religions, in a way consistent with CCCSDC culture.