Catholic Charities of Long Island models the love of Jesus by offering dignified and compassionate care to poor and vulnerable neighbors of every faith and background. In-person service at more than 50 sites throughout Nassau and Suffolk counties is inspired by the Gospel call affirming the sacredness of every human life.

CCLI is looking for a Front Office Receptionist with a generous heart and a desire to contribute to the well-being of others to carry out our mission on Long Island. By joining our team, you will share in the joy of providing “care with dignity and life with hope.”

Responsibilities:

• Meet and greet clients, participants and/or visitors in a professional and welcome manner. Manage the visitor log and implement front desk safety procedures. Prepare Photo ID badges for new staff. Monitor security cameras.

• Answer telephone, take accurate and complete messages and/or direct calls. Provide Agency website information, email address, fax number or mailing address, as requested.
• Sort and distribute incoming mail to appropriate party. Accept and sign for mail/packages.
• Manage Administrative Office mail function. Maintain postage machine operations, prepare vouchers for postage, post mail, order mail supplies and schedule routine maintenance of mail equipment. Provide Finance Dept with a monthly postage report.
• Initiate complaint resolution procedure for callers whose issues are unable to be resolved.
• Maintain centralized HR office supplies. Check quarterly with staff to order supplies.
• Coordinate various recognition events hosted by the HR Department.

Qualifications:

• HS diploma/GED.
• 1-3 years of office experience.
• Bilingual fluency in Spanish/English a plus.
• Demonstrated organizational skills.
• Ability to communicate tactfully and remain calm with visitors or callers who present a variety of needs.
• Ability to form productive relationships with agency staff across all programs.

This rate of pay serves as a good faith estimate. Actual pay is based on a number of factors which may include a candidate’s qualifications, skills, competencies, experience and work location. The salary range or rate listed does not include any differential pay or other forms of compensation, such as the value of benefits, which may be applicable to this position.