Overview

Thrive and Change Lives

At Catholic Charities over 70% of our managers were promoted from within!

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The Program Manager assumes a leadership role by directing and supervising staff, providing them with clear guidelines and support. They diligently review client charts on a monthly basis to ensure compliance with agency, Health Home, and Department of Health (DOH) guidelines. Additionally, they carefully review care manager notes to guarantee the delivery of high-quality and billable services. The Program Manager actively participates in the recruitment, training, and evaluation of program staff, fostering a capable and motivated team. They maintain accountability for all assigned staff members and act as a professional role model for both staff and participants, setting high standards of professionalism and ethical conduct. In order to stay current with industry knowledge and best practices, the Program Manager attends required webinars and trainings.

Qualifications

Education and/or Experience Required at Entry:

• Bachelor's degree in Nursing or Human Services related field and/or CASAC.
• Minimum of two (2) years' experience providing direct services and/or care coordination to individuals with mental disabilities, developmental disabilities, alcoholism, or substance abuse.
• Master's degree in a related field may substitute for one year's experience.
• Demonstrated ability to work with people of diverse backgrounds.
• Minimum of two (2) years of supervisory experience.
• Thorough working knowledge of local and regional public and private resources, including Social Security, Department of Social Service Adult Protective Unit, Income Assistance Unit, and other relevant agencies and offices.
• An equivalent combination of education and experience will be considered.

Licenses/Certificates/Clearances:

• Valid N.Y.S. Driver's License.
• N.Y.S. Registered & Insured vehicle
• State Central Register Clearance.

Skills:

• Intermediate computer skills.
• Ability to maintain confidentiality.
• Strong oral and written communication skills.

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

Catholic Charities is an Equal Opportunity Employer