ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Case Manager provides a range of comprehensive community-based case management services, including trauma-informed case management for individuals returning to the community from incarceration. The position serves as a liaison to the District of Columbia Department of Corrections and Anchor Mental Health (Core Service Agency) to identify and coordinate community resources and make the appropriate referrals.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Interview and assess the needs for direct services of Returning Citizens (post-release) and individuals referred by jails or prisons including the DC Jail prior to discharge (pre-release), primarily in Wards 7 & 8, who have mental health needs and/or a history of addictive behaviors.

  • Develop individualized goal plans and tasks that guide participants to resolve specified needs (mental health/substance abuse/co-occurring disorders, employment, housing, health care, vocational, educational) throughout their entire participation in the program.

  • Work closely with Anchor Mental Health staff and all other pertinent parties to identify and help clients overcome risk factors, including anti-social attitudes, peers, and/or behaviors, as well as family and marital problems, school and work issues, and/or substance abuse or co-occurring disorders.

• Meet with community partners, such as the Court Services and Offender Supervision Agency for the District of Columbia (CSOSA), District of Columbia Department of Corrections (DCDOC), and other partners to identify areas for collaboration and develop plans for coordinating services.
• Ensure participants engage in group sessions that allow them to address and improve personal aspects of their lives such as parenting, identity development, relationships, family dynamics, and conflict resolution.
• Ensure appropriate match between volunteer mentors and mentees through well-defined recruitment, selection and retention strategy.

  • Create and sustain a minimum of 35 mentee-mentor matches during a 12-month period. Ensure clients meet with mentor a minimum of four (4) times per month-with 2 face to face interactions.

  • Educate staff in relevant agencies and organizations as well as program participants about the Prison Outreach program of the Agency.

  • Introduce the program to potential mentees, assist with application, conduct interviews, assess their needs, and appropriately match each with a mentor.

  • Assist mentees in the development of realistic goals and action steps toward a successful reentry.

  • Work collaboratively with agencies responsible for corrections and public safety as well as providers of human services, to identify appropriate potential mentees.

  • Recruit, train and support mentors from the community.

  • Conduct program orientation sessions for volunteer mentors– to introduce the mentor program – and program training sessions – to improve the skills and knowledge of the mentors.

  • Work with the Volunteer Services Office to execute a process to screen and match volunteer mentors with returning citizen mentees including:

  • Ensure that all mentors have completed the required background checks and clearances.

  • Ensure that mentors and mentees complete needed program and evaluation documentation.

  • Provide mentors and mentees with information about community resources in the form of resource guides.

  • Facilitate one-on-one consultation between mentors and mentees.

  • Provide ongoing support and in-service training as well as periodic social gatherings, to volunteer mentors.

  • Coordinate and conduct regular mentee and mentor support groups for program participants in the Prison Outreach.

  • Coordinate and conduct regular mentee and mentor support groups for program participants in the PRC and those already released to the community.

  • Develop and sustain supportive and positive relationships between mentees and mentors.

  • Maintain communication with local communities of faith and community-based organizations to facilitate recruitment of volunteer mentors and to publicize the Prison Outreach Program.

• Foster collaborative relationships with organizations and service providers aimed at sharing resources that support men and women transitioning to the community.

  • Identify, develop and share community resources in areas of critical need that include substance abuse treatment options, family reunification, housing, education, pre-employment training, employment, transportation, emergency human services, and other topics.

  • Develop and maintain relationships with Agency programs that offer transitional and supportive housing to enable mentors to meet with their mentees in these environments.

  • Collaborate with other organizations and agencies in the provision of initial services for the mentee, including making referrals and following through on the referrals, when appropriate.

  • Develop and maintain links with human service providers, other non-profit community agencies, government services, and the inter-faith community.

• Collect and track data elements from each participant.
  • Maintain and submit reports to include referral source, type of service provided, recommendations to the court, case outcomes, history of mental health treatment, history of substance use treatment, re-arrest follow up data, and numbers served.

  • Report progress and accomplishments to Office of Victim Services and Justice Grants (OVSJG).
• Perform other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in a mental health discipline.

• 3 years’ experience working with incarcerated adults including those with mental disorders.

• Driving is required. Must have a valid driver’s license and clean driving record.

SKILLS and COMPETENCIES:

• Ability to communicate effectively in written and oral form.

• Ability to work effectively with clients in a diverse community.

• Ability to establish and maintain cooperative working relationships.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)