Shelter Support Staff - Full Time with Benefits

Willing to Train

Interested in a career in human services where your work has meaning?

Interested in giving back and helping those in need?

Consider making an impact every day providing support to those who need shelter.

Come enjoy the charm of working for an amazing long term, well-run social service organization where people genuinely enjoy working together. We are a group of only 125 dedicated people, committed to improving the quality of life for those in need by providing shelter and case management to those in need. Our largest shelter, located at 77 Winter St., Hyannis, MA, needs you!

Our Shelter Support Staff will be joining our amazing Shelter Support team led by our experienced Shelter Supervisors and Managers.

Our Shelter Support Staff are vital to the operation of our homeless shelters, by:

· Monitoring shelter safety and well-being of the guests while on shift

· Performing administrative tasks such as answering phone calls, greeting guests and visitors, and responding to emergency situations quickly and appropriately

· Always maintaining professional boundaries and confidentiality

· Ensuring the rules of the facility are being followed

· Complete guest intakes on any new guests entering the shelter during shift coverage

· Assessing any crisis and determining guest needs

· Offering guests appropriate information and respond to their questions

· Provide guests with personal hygiene products, emergency clothing as requested

· Record shift activities and guest information in the shelter log

· Report maintenance requests for repairs to the Supervisor as the need arises

· Communicate with the Supervisor to ensure the needs of the guests are met daily

· Communicating with residents and guests

· Collaborating with a full team of professionals such as Case Managers

You might wonder how are we different than any other social service agency?

Here are some reasons how we are different…

· We are creative and flexible in how we approach our work.

· We are not corporate in nature. We are thoughtful decision-makers, hands-on, and we care about our employee’s careers and work experience.

· Our wide scope of services and programs offered, provides many professional opportunities for growth and challenge.

Other positions to advance to include:

• Day Program Coordinator
• Shelter Supervisor
• Case Manager

· We have folks who have worked for us for over 26 years, and countless employees who has been promoted through the ranks.

· Our team brings a positive energy and spirit to our work community, where, “We’ve got this.” is heard almost every day.

· We are a place where people are authentic; where we treat each other with warmth, kindness and respect.

What You Bring to The Table

· Good observation, awareness, documentation, and computer skills

· A reliable ensured vehicle, good driving record and valid driver’s license

· Ability to pass a CORI background check

· Commitment to integrity, excellence, and the highest standards of ethics

What We Can Give in Return…

A Competitive Market Wage.

A steady shift and consistent hours

Great Benefits to Include:

· Health and dental Insurance coverage on day one!

· 403B retirement account

· 13 paid holidays

· 3 weeks paid time off

· Up to 12 days sick time annually

· Vision insurance

· Life insurance paid by the employer

· Short term disability paid by the employer

· EAP

· Flexible Spending Account

· Health Savings Account

We would be delighted to talk with you about our organization, and all that we have to offer you! Just send your resume TODAY.

Come join our team where a professional, rewarding, and creative environment awaits!

CCFR is committed to providing equal opportunities to all personnel and applicants for employment without regard to race, color, religion or religious creed, gender or pregnancy, national origin, age, disability (or perceived disability), gender identity, sexual orientation, genetic information, ancestry, marital or familial status, veteran status, citizenship, ancestry, or any other protected category as set forth by applicable state or federal law (each is a “Protected Characteristic”). CCFR is also committed to preventing unlawful discrimination or harassment of any individual employed and strives to hire candidates who reflect the diversity of the community.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Application Question(s):

• Can you pass a criminal background check?

License/Certification:

• Driver's License and clean driving record (Preferred)

Work Location: In person