Cavender Auto Country is Hiring a Service Advisor-Ford Near Columbus, TX
Our team members are talented, service oriented and intelligent, and many of them never even expected to have a career in the automotive industry. When we ensure our customers are taken care of, we continue to grow, and as we continue to grow, the more opportunities become available. With exceptional facilities, defined processes and empowering environments, you're sure to find a rewarding career with us at Ford Cavender Auto Country . WE OFFER:
Family owned and operated
Outstanding culture
Work/Life balance is very important to us
Paid Vacation
Work as part of a team
We believe in promoting from within
Excellent opportunity for career growth
Ongoing training and development
Career Progression plan
Medical, Dental & Vision Insurance
401K
Paid Sick Leave
Involved in community
RESPONSIBILITIES:
Greet customers promptly in a friendly manner
Knowledge of CDK is a plus
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly report all vehicle symptoms as described by the customer
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
High School Diploma/GED is required
Previous customer service experience
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Must be willing to submit to a background check and drug screen prior to employment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws