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CBTS is currently seeking a Technical Support Specialist for a position working on second shift located in Louisville, KY.
Responsible for providing foundational and intermediate technical support and troubleshooting services during non-business hours, ensuring the seamless operation of our IT systems and addressing any issues that arise promptly and efficiently.
Key Responsibilities:
Qualifications:
Technical Skills:
Certifications: CompTIA A , Network , or other relevant IT certifications are a plus.
Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
“Notice of Collection for California Employees, Applicants, and Contractors
https://www.cbts.com/privacy-policy/california-privacy-policy/”
Full Time
$73k-97k (estimate)
09/13/2024
09/29/2024
cbts.com
CINCINNATI, OH
1,000 - 3,000
1994
BRIAN A ROSS
$500M - $1B
CBTS is a leading technology provider to more than 3,000 organizations in all industries, including dozens of Fortune 500 and Global 2000 companies. We provide consulting resources and cloud or on-premises technologies that deliver consistent IT performance, reduce costs, and increase operational efficiency. What differentiates CBTS is the agility, flexible delivery models, and client focus of a smaller company coupled with the ability to deliver the resources, scale, and capabilities required by large organizations. With over 800 certified engineers and locations across North America, Europe,... and Asia, CBTS offers outstanding expertise in transforming business operations. CBTS stays at the forefront of technology trends in order to offer best-of-breed solutions to our clients. We partner with all leading technology manufacturers across the broad IT landscape and offer customized solutions to achieve our clients measurable business outcomes. Clients leverage our flexible OpEX or CapEx delivery model to: Enable collaboration, workforce mobility, and omnichannel customer experience. Modernize E-Commerce platforms, web presence, and applications to digitally transform their businesses. Improve data protection and security strategies that address ongoing cyber threats and meet industry compliance requirements. Implement cloud strategies that improve business agility, speed to market, and reduce costs. Manage technology infrastructure and maintain 24x7x365 operational uptime. We serve as a trusted adviser and partner to a long list of clients in all industries, including: Healthcare organizations. Local, state and federal governments. K-12 and higher educational institutions. Financial firms. Manufacturers. Retailers and more. For more information, please visit our website at http://www.cbts.com.
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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Step 3: View the best colleges and universities for Technical Support Specialist.