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Full-time position starting at $24.60 - $27.36/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:
Program Description:
Regional Access Points (RAPs) are the front door to Coordinated Entry for All (CEA). RAPs connect unhoused individuals and families to resources in King County including housing, employment, benefits, and basic needs. Community outreach locations include food banks, libraries, and day centers. With continuous practice in Trauma-Informed Care and Motivational Interviewing, we explore all possible housing options with all households.
Position Description:
This position has three core components: diversion, communication & navigation, and complete CEA Housing Triage Tools (assessments).
Diversion conversations are strengths-based conversations held with every eligible household in contact with the RAP to explore if the household has any safe alternatives to housing resources within the King County Continuum of Care homelessness system. This approach benefits from keeping an open mind and offers opportunities for creativity between the staff and the participant. If a household identifies a strategy, the Housing Case Manager will work with the household to achieve this outcome. Strategies to resolve the housing crisis could include negotiating and paying housing debt, paying deposits and rent, negotiating with family members or friends to allow the person to stay with them, and financial assistance to travel to family or friends out of the area. The decision on whether to proceed ultimately lies with the participant.
People inquiring about the services offered will reach out via walk-ins, phones, and email. The responsibility to respond in a timely manner is shared amongst the team. In addition, the case manager assists clients identified in the priority pools to complete additional steps necessary to attain housing resources through CEA, including any additional assessments required.
All participants served through this position will be experiencing a housing crisis and many will not be connected to any other service providers. If diversion were not an appropriate intervention for the household because they need supportive housing services, the Housing Case Manager completes a CEA Housing Triage Tool with the household to render the household eligible for rare supportive housing program vacancies. This position will accept appointments and walk-ins of any household type and offer alternative off-site access (mobile assessment, etc.), discuss diversion options, and where appropriate, referrals to diversion services. Discuss next steps with household and what to expect. Facilitate identification of household strengths and needs, and referrals to other mainstream services, notably employment and education to increase household income.
Direct Service:
Data and Standards:
General Responsibilities:
Job Conditions
This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.
Preferred Qualifications:
Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.
Other
$39k-54k (estimate)
02/15/2024
02/13/2025