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Fundraising Operations Coordinator (Remote)
$93k-124k (estimate)
Full Time | Wholesale
7 Days Ago
CDP is Hiring a Remote Fundraising Operations Coordinator (Remote)
Job SummaryAs a member of the Operations team, the Fundraising Operations Coordinator will have the opportunity to learn non-profit fundraising practices and gain experience with Customer Relationship Management (CRM) systems, while working to ensure a sustainable future for NPR and PBS public media organizations across the country. The Fundraising Operations Coordinator works primarily in a Salesforce CRM to assist public media organization employees with their inquiries. The Fundraising Operations Coordinator also works in RevCRM, a non-profit fundraising CRM, to manage a wide array of fundraising initiatives on behalf of our public media Clients. The Operations team works collaboratively with internal technology, marketing, and client services teams to best serve our partner stations. The Fundraising Operations Coordinator reports directly to the Fundraising Operations Manager.
Priorities
CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS stations with outsourced marketing, data analytics, fundraising, and technology services. These services help stations raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement. Since its inception as a business unit with the WGBH Educational Foundation and subsequent evolution to a freestanding entity, CDP has driven $150 million in incremental net value back to stations and has become the most widely adopted station service in the history of public broadcasting.
Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development. For more information visit www.cdpcommunity.org
CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. CDP does not discriminate against individuals on the basis of those characteristics or any other characteristic protected by law.
CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made. If you need assistance or accommodation due to a disability, you may contact us at accomodations@cdpcommunity.org .
Priorities
- Assist partner station development staff by researching and resolving donor issues submitted through our case system
- Coordinate station pledge drives by creating campaigns to track pledge program success
- Facilitate fulfillment of donor membership benefits, including thank-you-gifts and pledge acknowledgements
- Maintain data quality within our CRM system
- Occasional overtime/afterhours work required to meet critical deadlines
- Strong written and verbal communication skills
- Strong Time management skills
- Ability to work well with others in an inclusive & open environment
- Ability to troubleshoot and problem solve within a technological framework
- Commitment to learning and adapting within a fast-paced office environment
- Proficiency with the Microsoft Office Suite and familiarity with CRM systems is a plus
- Bachelor’s Degree or equivalent work experience preferred
CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS stations with outsourced marketing, data analytics, fundraising, and technology services. These services help stations raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement. Since its inception as a business unit with the WGBH Educational Foundation and subsequent evolution to a freestanding entity, CDP has driven $150 million in incremental net value back to stations and has become the most widely adopted station service in the history of public broadcasting.
Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development. For more information visit www.cdpcommunity.org
CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. CDP does not discriminate against individuals on the basis of those characteristics or any other characteristic protected by law.
CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made. If you need assistance or accommodation due to a disability, you may contact us at accomodations@cdpcommunity.org .
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$93k-124k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/10/2024
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