What are the responsibilities and job description for the Concierge position at Cedar Crest Post Acute?
Join our team at Cedar Crest Post Acute Center as a Concierge.
Full Time opportunities available -Mon-Fri 11a-7pm
Manager on-duty rotation required
Pay in lieu of benefits available!
Daily Pay Available and More!
Responsibilities as Concierge:
Answering and transferring all incoming calls in a courteous and professional manner.
Giving information, direction and other appropriate assistance to residents, staff, guests and vendors.
Performing a variety of clerical duties as assigned.
Greeting potential residents, families, visitors.
Managing both external and internal calls, taking and communicating messages.
Qualifications for Concierge:
Previous experience in customer service-related field required. Experience in healthcare setting required.
Exceptionally strong customer service orientation, presence and perspective. Knowledge of customer service strategies and tactics.
Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization.
Excellent verbal and written communications skills and phone etiquette.
Experience in dealing with multiple demands simultaneously.
Ability to deal with people of varying personalities and temperaments.
Ability to take initiative to resolve immediate problems.
Benefits for Concierge:
Tuition reimbursement
Employee referral bonus
Health, vision, and dental benefits
401(k) with match
Employee engagement and culture committee
Company sponsored life insurance
Employee assistance program (EAP) resources
Join a company that admires, cares, appreciates and values their employees!
Proudly supported by Marquis Health Consulting Services
Salary : $20 - $23
