Primary Role Expectations:

• Provide customers with quotes and pricing.

• Answer phone calls, emails and in-person sales inquiries from customers.

• Work directly with customers to understand their needs and expectations.

• Ability to handle several accounts simultaneously.

• Learn and use enterprise resource planning (ERP) system.

• Work as a team player by assisting the sales department as needed.

• Assist as needed with training incoming customer service representatives.

• Actively participate in trade shows and other industry events.

• Provide all customer feedback to the Sales Manager.

• Occasionally travel to customer site.

• Other duties as assigned. Qualifications:

• Great customer service skills are a must!

• Excellent communication and interpersonal skills with a positive attitude.

• Outstanding organizational skills with the ability to multi-task.

• Ability to work with little supervision in a fast-paced environment and manage time effectively. • Proven inside sales experience is a plus.

• Strong problem-solving skills and the ability to exercise sound judgement and make decisions. • Need to be independent, self-motivated and a team player.

• Must have mathematical skills commensurate with position.

• Strong phone presence with experience dialing dozens of calls per day.

• Strong listening and presentation skills. • Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook).

BENEFITS:

Paid Time Off

Health Insurance

Dental Insurance

Vision Care Program

Retirement Plan

Short-Term

Disability Insurance

Term Life Insurance

Holiday Bonuses

Education

Assistance

Referral Bonuses

Matching Gifts

Youth Organization

Sponsorships